Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
6Mbps Wifi and No Sign of Wifi Pod
I have been through the VM connect process twice and both times been told my Wifi pod would be delivered. This has been around 6 weeks now and I am having continuous problems using the wifi in my office. Is there another route to be provided with a w...
45 times in 11 months
This is how bad virgin media is getting. In 11 months virgin media has switched my broadband off 45 times. Im convinced they are maliciously doing this on purpose. Been with this dreadful company for over 10 years, and this is how horrible it treats ...
Replacement Exterior Brown Box Cover
Hi,I've seen similar posts about this so hopefully this will work to get a replacement!My neighbours exterior cable box cover blew off during the night and wedged underneath my car’s front wheel. I drove off without knowing it was there and now it’s ...
Fortnite is now unplayable - Major Lag spikes never happened before - its been a month
I been playing fortnite for 5 years and gaming in general on console and pc. Never had a problem I used to be with Sky and then switched to VirginMedia for the last 3 Years. Never been a problem never had bad wifi or any spikes but recently like a mo...
Hub 3 red light
My hub 3 has a constant red light I have tried resetting it , unplugging it everything you're told to do and it's still a red light . It's not over heated and is in an open area . Please can someone help me ! Thanks
Service Disconnecting Regularly - No Ranging Response
Unfortunately I am constantly losing connection often during important meetings whether on ethernet or wifi. I do use my router in modem mode but have tried it as standalone and the problem persists. It's been going on for months now and as I work fr...
Wi-Fi speed
So, this might be a bit longwinded.I have a Hub 5 on a 1 Gig package. 1 Gig is coming into the router but on wi-fi I am getting at the most 450 Mbps in the same room. Upstairs I struggle to get 50 Mbps.I have 3 pods, if I connect 1 of the pods to the...
Issues with connectivity - wifi & ethernet
Hi,I am having issues of wifi speeds slow/dropping connectivity and randomly losing connection via ethernet on my PC. i have ran the diagnostics tool on the hub 5 and i get this :Your home network has a few problems. Checking Broadband Service Check...
Work VPN connection issues
Hi, this morning I am struggling to use my works VPN connection over Virgin Media. I have done the usual steps to power off everything, wait and then boot up the router, wait, then boot up laptops etc.My internet is working fine, streaming 4K YouTube...
Hub 3 - WiFi boosters not connecting
VM media customer for many years with a hub 3. Had WiFi boosters which we disconnected when decorating. Plugged the large one in again and it started smoking and sparked! Got them replaced - 1 large and one small plug. Reading multiple posts that say...
