Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
No internet or TV -- 30 hours and counting [GU1 Guildford]
I live in the GU1 areas and have had no broadband or TV since Thursday 7th at about 06.00.Virgin Media acknowledge this, but keep saying it will be fixed by [10.00am, 12.00, 14.15, 18.00, 22.00, 10.00, 12.00) only to have to update their message.Give...
Red light on router
HI!We've had a red light on our router for a few weeks. I've tried turning off the router, but the light turns back to red. The router has always been in the same place, it does not feel hot and it's in a well ventilated space.Any ideas on how to fix...
Resolved! Red Light on Hub
Hi, My internet is working, but I've had red Light on router for some time now. I have tried everything: Turn off, Reset, check all connections etc and nothing has fixed. Can I please have a new hub?
Solid Red light hub 3
Hi thereI have a solid red light on my hub 3, it's been there for 4 days solid. On my settings log I have multiple T3's and I've noticed a T4. Also ever since having virgin it has out of nowhere it has dropped out. I understand this can happen at tim...
Connect app
When I go onto the virgin media app it won’t show me what’s connected and I’m unable to pause anymore any suggestions.
Hub 5 Router Wi-fi inconsistent and unstable.......Don't take it!
Hi all and VM,Posted the below on Friday 21st Oct on an existing thread. Now starting my own to hopefully get a response from VMFound this post while searching for answers to why my Hub 5 is so terrible! I'm surprised by some of the responses on her...
New hub 3
New hub 3 can't connect to virgin connect
Convert coax to Ethernet
Hi, can I convert the signal from my coax cable to a Ethernet signal that is usable within my house as the WiFi box is a bit to far
Resolved! WIFI pods
Has anyone else had problems with the WIFI pods after a Software update done by Virgin media technical, they stopped working, after contacting Virgin media I was told at first it was a known problem and would be fixed within 24 hours or may take 5 da...
Hub 5 and pods not working
Hi,Switched to a faster broadband package and received a new Hub 5 from a 3.5 hub and am disappointed that none of the virgin pods are working with it. Have tried switching things on and off to no avail so this looks like it'll need someone from Virg...
