Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Virgin media Hub & Deco M4
Hi, I’m looking to get VM and wanted to connect my deco m4 to it. Is it possible to use just the Ethernet ports and not the WiFi on the vm router? And use the deco m4 for WiFi?And does this sort out the issue of the WiFi dropping out on the VM router...
Changed frequency on router. Can’t connect to 192.168.0.1
Hilost Wi-Fi access over night. Reset router a few times. Devices could see it intermittently but no internet access. Logged into 192.168.0.1. Changed frequency settings. Now can’t even log into that. Any ideas? Thanks in advance.
Can’t order WiFi pod
Have used the connect app to homescan all rooms and most of them say my WiFi is poor, but doesn’t let me order a WiFi pod. The app says I can order them online but been going round and round in circles. I have Volt and spend over £100 a month and WiF...
Virgin media hub 3 flashing green
Hey everyone. The hub 3 box has been flashing green since this morning and we are getting no wifi. Have tried all the trouble shooting guides and nothing has seemed to fix this.Has anyone else experience this and if so how did they get it working aga...
Hub showing red light
My hub is showing a red light and has been for over a week. I've reported it but no one seems interested. I don't know how to get anyone's attention.
Resolved! Will a new router change existing IP addresses
Hello,A really basic question I'm afraid. I don't really understand routers etc.I'm upgrading to Gig1 fibre and a new hub (hub 5?) is being sent on Tuesday. My question is, when I reconnect everything, will the hub change the IP addresses used on my ...
Delayed Installation
Hello, At my wits end here!! Signed up for VM back in November 2023. Fast forward to now, installation dates keep getting put back! External works/cabling needs doing outside the property. The subcontractors have not come out, i have no confirmation/...
Ordering more pods?
Hi guys, virgin are currently doing FTTP in my area so im looking to join up when im able to. I see that virgin give's/sell's plume superpods for wifi boosters but only 3 of them? is there an option to buy more? The reason I ask is my house is large ...
Packet Loss issue?
Hello,I'm having connection issues for the past few days.Web pages are seem to be taking a while to load on all devices, missing images etc.. I suspect that it is packet loss causing this, not sure though. Speed test seems to be at advertised speeds....
Resolved! loss of connection every night at 1.4am
every night lately the past week or so or more the internet has been gone completely at 1.40 am for at least 20 minutes in the house. my area is west lothian, is there any reports of problems in this area at all?
