POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi having issue with WiFi dead space in certain rooms managed to get one Wi-Fi booster as I met the criteria with my volt package was told by agent on what's app conversation that I'll receive confirmation within 12 hours pending back ground checks t...
Started few days ago, the Broadband connection has been rather unstable where it would lose internet for a few minutes before it comes back again. It happens anywhere from once every few hours to a few times every hour. I have a hub 4. During that ti...
Hi all,So, I'm struggling to make sense of quite a frustrating issue with my wifi dropping out that has surfaced in recent weeks. The issue seems to be affecting anyone using wifi, no issues to report when connected via ethernet. Firstly, here's a su...
HiI’ve intermittent broadband connection problems which have been going on for several weeks. Checked online status etc. Which is fine. Switched off and reset numerous times. Resolves for a short time but falls over again in a day or two. Light is cu...
My multi box and broadband have recently been not as good went on the app and it keeps telling me to optimise my Wi-Fi. I do this and it still keeps telling me to optimise. Tried to log on to the hub settings with password on the bottom but that keep...
HiNew user, all setup and WiFi is intermittent. Keeps disconnecting and will not auto reconnect. Try to manually reconnect and message states incorrect password , it’s not!I’ve rebooted/restarted hub several times to no avail, also turned and restart...
Have just installed 1gb broadband and since installed I have never actually achieved the 1gb speed or anything near it. In difference room I get different speeds from room with router (hub5) 700mb to around 250mb in bedroom’s. I had a hub 3 previousl...
I’ve set up guest Wi-Fi for my son to use. When I look on my virgin app I can’t see any of his devices connected so have no control over them. I can only see what’s connected to normal Wi-Fi. Is this just how it is? Also, is there a way to turn off g...
Hi,Does anyone have a link how to order another wifi pod? After numerous calls being hung up on and finally having someone on the WhatsApp chat going back and forth asking me to run a speed test. I’m at the end of my tether. The last person has sent ...
