Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
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  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Connect app with hub 4

Help, the connect app still wont work and can never find the Hub 4, no matter what I do. Can't access pods either because of this.  The Internet keeps dropping out which is driving me crazy!!I've tried factory resetting the Hub 4 (multiple times) doi...

WiFi issues and pods

HiBeen having issues with WiFi dropping out and no WiFi in bedroom for months, wasn't really a problem to start with, (thought it was just my phone ). Now my granddaughter is staying, and being a teenager, lives for her phone and WiFi. Run tests with...

Ernie68 by Joining in
  • 177 Views
  • 3 replies
  • 0 kudos

Intermittent signal loss

The router has been dropping signal for the last 24 hours. Red flashing light and no connection, then finds one only to drop off again. Can someone get this sorted out? 

GuyTin by Joining in
  • 160 Views
  • 2 replies
  • 0 kudos

Router returned to virgin by Yodel

My router has not been delivered on its stated delivery date, and after 2 days I've looked it to it and Yodel claims that the delivery was requested to be returned to virgin. No contact has been made to organise a new delivery.

Hub 4 downgrade

How can you give these Hub 4s out and call it an upgrade . I was on a Hub 3 which was great . But i got a message  for a free upgrade to the Hub 4 . So I decided to take the free upgrade for the modem Hub4 .  When I try  to log in the Hub 4 settings ...

Mr-Dice by On our wavelength
  • 311 Views
  • 4 replies
  • 0 kudos

CANNOT ACCESS CERTAIN WEBSITES - TIMED OUT ERROR

I cannot access ceratin websites from my internet the connections time out before website opens.This happens to PC wired and IPAD on wifi but if i use mobile data with WIFI turned off on my phone no problems reaching sites.I have bought a VPN for mon...

Philipe by Joining in
  • 1221 Views
  • 25 replies
  • 0 kudos

download speeds POOR!

Currently 'supposed' to be on the M350 broadband package.The last few days, internet has been slow, almost 'crawling' along.Repeated 'resets' of hub have made no difference to the download speeds. (currently, upload is faster than download!)VM's 'ser...

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HughJarsse by Knows their stuff
  • 550 Views
  • 12 replies
  • 0 kudos

issues with Hub 5 since last firmware update

Since the latest firmware update, I've had issues with my Hub 5 in that every restart I've done (I used to do this weekly, now put it off to every fortnight due to this faff...) I've had to go as far as factory resetting either through the hub settin...

Resolved! Hub 5 update broke 2.5Gbps port

A week or two ago, my Hub 5 did a system update (in the middle of an online game, as an added bonus) and when it restarted the 2.5Gbps ethernet port was essentially useless. My PC is plugged into this port and was unable to even reliably connect to 1...