Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 3.0 rebooting at 2am
The Hub 3.0 is rebooting every night at 2am. The connection drops when using the internet at that time and the Hub 3.0 settings show an up time of how ever many hours since 2am. This has been happening every night since the service activation 12 days...
Hub 5 rebooting every night.
my replacement hub 5 is rebooting its self every night between 2am and 2:30am? 18-01-2024 02:27:27criticalCable Modem Reboot because of - unknown17-01-2024 02:07:13criticalCable Modem Reboot because of - unknown16-01-2024 02:36:22criticalCable Modem ...
Hub 5 upgrade?
Wondering if I can get a free upgrade to the Hub5? We get good signal in front room but me n both kids all game in the furthest corners of the house and suffer with low download speeds and drop out. Thanks
Solid Red Light on Hub
Hello,I’ve been having some intermittent WiFi issues with the router and the light on the front is solid red. After a reset the light is still a solid red.Please can I get some advice on how to resolve this?Thanks
Hub 5 in modem mode
Hi, I have a full mesh system in the house and a HUB 5 that when I put into modem mode I get no internet connection what so ever from any port. Mesh is setup up correctly with dynamic IP but it just won't find any connection to the internet at all.M...
Resolved! Port forwarding on hub 5
Are there any clear instructions on setting this up that actually work?I can connect fine to my device (EMBY server) locally but when I try and connect externally I get an 'Unable to reach server error'.
Resolved! virgin hub
If I acquired a hub 5 could I just fit it in place of the hub 3 without any input fro virgin media and would it work ok
WiFi/broadband issues when raining
I've recently switched to Virgin from Sky and have not had any issues so far apart from when it is raining. I've read other threads that say that water could be interfering with the connection somewhere, how do you go about getting Virgin out to diag...
Vm connect app error on pods
 I have 2 black pods on backhaul and they work individually but not well as a mesh.In the vm connect app I see this and wonder if the problems are connected?
SYNC Timing Synchronization Failure
Had a lot of these errors come in around midnight after I had already hit the hay. Now getting no upstream or downstream this morning, Online tool says and issue with my hub but I've checked everything and all seems to be fine and connected.Any sugge...
