POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Anyone know what is going on with Virgin broadband signal at the moment? Was down yesterday and still down today.
I noticed issue with my brodband since Saturday morning, I thought Id wait and see if it would get better Sunday was the same/worse, and today is the same. Used the app to check my area, it says everything is fine, but when I keep going through the p...
Since you increased my payments my broadband which was always reliable keeps dropping. If you don’t fix this I will have to leave as I need broadband for therapy work and cannot have it unreliable. Why did my service change?Why do you charge more for...
months of nothing but internet problems since having this rubbish installed. Its an absolute joke. New hub installed by engineer, And yet still issues!!! red lights, green lights wth is wrong with this company. dont offer a product you cant supply. I...
Raised the issue regarding my hub back in June and have repeatedly done so since. I am really really concerned it poses a fire risk despite being told numerous times that everything is OK by VM. The WiFi is flaky too.I have raised an official complai...
HiOur broadband has been down 24 hours and I can't get through to virgin.My son is desperate to complete homework for his gcses and is not able to without a connectionVirgin are not picking up and the app is not helping me get help either.Have follow...
i oder pod in august tll today no pod ?
HiSorry to hijack this post but I have the same issue, I ordered a pod on the phone with an agent on Monday but no confirmation email or texts, as above any help to check if they have actually been ordered would be appreciated.
My tv upstairs more often than not says networks to busy disconnect some devices even when there’s hardly any connected , it also buffers when watching a recording then stops completely and I’m unable to watch it I have this M350 M500 Volt speed boos...
So I’ve been with Virgin media Broadband for about a week and from day one I’ve been having connection issue, my engineer put a 15db( something to reduce the connection to the box because he said it was coming in too high which could then cause the b...
