POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
First call to customer services cut off. Called again and told I would be called back. 20 minutes later I try to answer call and phone doesn't let me answer the call. Tried calling back for the third time but the 'team is busy'. 2 kids and wife busti...
I like many others are having the same issues with my HUB 4 can’t access the settings pages when logging in. Comes back with a blank screen.Virgin please help!
Hi,I just upgraded Hub to V5 and thought I would give the Wi-Fi Pods another try .. as I had read that they perform much better compared to the V4 which never was reliable for me...I plugged in one of the Pods and used the Connect utility but this do...
Is there anyone who can help me reset a virgin media pod so I can connect it to my network its the white hexagonal type all I get is a flashing white light and nothing shows up on the connect app thanks
Hi, recently my hub has been unstable, constantly requiring me to do a reset, I use it in Modem mode and still I keep loosing connection needing to reboot. I have noticed that the status light has turned to a solid red since these issues have been pr...
I’ve moved into a flat by myself. I use the internet for work (teams calls etc.). I will be using Netflix on my TV. I also stream US TV on “other” online sites (which usually require more broadband strength to prevent lots of buffering).I can either ...
Hello I have a red light my hub 3, what should i do?
for the past 2 mornings for some reason my ps5 (and only my ps5) will not connect to the internet via either the Ethernet cable, or WIFI. Every other device in the house is working fine. Yesterday morning the app advised restarting the router, this f...
What hoops have to be jumped through to get a Virgin Media WiFi Pod (the SP01) to connect with a Hub 5?I have tried leaving the pod plugged in for hours in increasingly closer plug sockets to the hub, ending up in adjacent plug sockets. Nothing seems...
Hi,My partner and I work at the same company, and work from home. We both connect to our work through a VPN set up by our IT department. However, we can only connect to the VPN one at a time and get an L2TP error.Set up is...Hub 3 router, in modem mo...
