Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 32148 Views
  • 141 replies
  • 1 kudos

UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 34674 Views
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 28171 Views
  • 15 replies
  • 40 kudos

Poor WiFi connection

Despite living in a one bedroom flat -very small my WiFi connection continues to fail. I recently changed my package to M150 I believe and am a volt customer.There has been no benefit in terms of my boost as part of the Volt and I wonder if this has ...

KA0 by Joining in
  • 211 Views
  • 1 replies
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Anyone else's internet intermittent?

Been having this problem since 13/10/23. It happened a couple months ago too. My internet will work, but every few minutes will disconnect for a few seconds, constantly, all damn day. This has been going on for days now.I have a smart home and am try...

nehir by Joining in
  • 181 Views
  • 1 replies
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Laptop's Not connect back to Hub when rebooted

Hi,The issue is that started about 3 weeks ago.  Reboot my laptop then wont connect back to the hub, this is connected via ethernet cable, the same goes for my other 2 laptops, they are connected by Wi-Fi, reboot them and they wont connect back to Wi...

jvoce by Tuning in
  • 652 Views
  • 10 replies
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Unpause not working hub3

I have one device (connected by Ethernet cable) that is paused on my vm connect app. When I try to unpause it I get an error message. I have tried resetting the hub, rebooting it to factory settings and going into the hub settings and clearing out th...

Jakegs by Joining in
  • 297 Views
  • 2 replies
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Virgin Media Fibre with Sky Q

Just looking for advice. We've recently gone back to Sky Q and Sky broadband and we were advised that our Sky broadbanday struggle with all the connected devices/streaming/gaming. Well it is. My question is, does anyone have Virgin Fibre for their in...

lamar4 by Joining in
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  • 1 replies
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Resolved! Hub 5 - 2.4Ghz not showing

Just been upgraded to 1 gig broadband and sent the hub 5. I've installed it and is working fine on 5Ghz but I've a phone and lightbulbs that need 2.4Ghz. I've contacted Virgin who have split the network and on the connect app it shows as 5 & 2.4 but ...

Dazzapfc by Joining in
  • 4091 Views
  • 17 replies
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Resolved! Inconsistent WiFi Performance

Hi,I currently have a 200mb connection with Virgin, using a Hub 3 and three pods (one currently disconnected).Ver the past several months, the WiFi performance has been inconsistent at best. My partner is routinely turning her WiFi off and using her ...

Valdore by Tuning in
  • 1249 Views
  • 12 replies
  • 1 kudos

Wireless Mac Filtering not working (Hub 3)

I have added a number of devices to the "wireless filter list" and set the wireless MAC filtering to "allow" in order to make sure that other devices (not listed) do not connect to this particular wifi. The MAC filtering does not work at all. Other d...

fb333 by Tuning in
  • 1342 Views
  • 8 replies
  • 0 kudos

Resolved! Internet dropping

HiMy internet is dropping daily sometimes a few times per day, I have to keep restarting the router to reconnect to the internet, very frustrating, the install engineer did say the signal was very high and that either himself or another engineer MAY ...

jonwren by Dialled in
  • 2503 Views
  • 35 replies
  • 0 kudos