POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,I recently had 3 long outages from the Virgin network over 4 days which took out TV, broadband and phone. In each case the TV and phone returned first but the internet did not despite repeated rebooting at the Hub switch of my Virgin Hub 5. This i...
Hi All,I've been working from home since Aug 2021 and I'd rarely had any internet and/or VPN issues until I changed employer in March of this year, since which time I've had recurring issues with my connection to their VPN.I appreciate if the interne...
I have had the 1Gb superhub 5 package for 4 weeks and I have nothing but issues. Those issues are extremely high ping when playing any online games. Not to mention constant drop outs on a lan connection straight to the StupidHub 5. I also see there's...
Total loss of service at our small school since Tuesday. I’m so livid and stressed up as VM are so useless that it’s unbelievable. When you call them, you are either holding for ages, passed from pillar to post, given different information or the cal...
The WiFi has been really dodgy for a few days now. Phone and Laptop are connected to WiFi & there are a couple desktop PC's connected via Ethernet into a mesh pod. The WiFi will cut out completely whilst the Ethernet is still working absolutely fine...
So i run a website, we recently did some stuff behind the scenes with Cloudflare and Bunny, not the site is propagated everywhere in the world and on every internet except Virgin Media, when we try we get "DNS_PROBE_FINISHED_NXDOMAIN", how do I fix t...
Hello im all new to VM so i dont really know what im going. I got VM internet on friday afternoon and stream tv 6/10/23. The problem im having is my connect app wont connect to the hub it just say lost connection. Iv been trying all things that been ...
Me and my house mate both have Google pixel 6a's and neither of us are able to connect to our virgin media WiFi properly.We are able to connect to the WiFi, but it says there is no internet. We have used thrcorrect password and know the WiFi works - ...
We are moving to a new home and the area its in is not covered by virgin media. As a current virgin media customer, will we have to pay an EDF to cancel??
Looks like our broadband and tv trial came to an end this morning, so my question is what now? Was told in an email id be contacted beforehand but had no communication and dont know what to do with all the equipment.
