Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

BT internet radio

Hi folks, I’ve just been given a BT internet radio and I’ve tried to connect it to my Wi-Fi. Although the radio can see my router it just says “service not supported” Is there anything I can do about this or is the radio too old to be of any use. Tha...

Carl177 by Joining in
  • 5 replies
  • 0 kudos

Child safe

How do you active Child Safe when you get the following message: "Sorry the changes you made were not saved, please try again"

JoeM1959 by Joining in
  • 1 replies
  • 0 kudos

Hub 5x Modem Mode - 15th Nov '23

Hello,I've recently had XGS-PON installed and the Engineer told me the Hub 5x has a "working modem mode."It does not.You can access the 'hidden' (and seemingly non-functional) modem mode option via a secret URL, but enabling it does nothing, because ...

Malachor by On our wavelength
  • 3 replies
  • 1 kudos

Do I need to get a Virgin media branded WiFi booster?

Just got a new router from virgin media and sales GUARANTEED I wouldn't have any blackspots in the house. Low and behold there still is.My options given by tech support are to either pay and extra monthly fee for their WiFi boosters or get a technici...

rachin99 by Joining in
  • 2 replies
  • 0 kudos

Network name through POD

Hi,I habe a HUB 3 and a wifi POD. The connection between the two is great. But the speeds I get vary greatly. I expect some drop when using through the POD, but it grops to virtually zero. I have tried rebooting both hub and pod, but get the same res...

Jalcorn by Joining in
  • 2 replies
  • 0 kudos

Still awaiting my netflix activation email

I went through the painstaking process of having to wait almost 24 hours to get through to an agent through the WhatsApp customer service. Eventually after waiting all this time was advised that I will receive my netflix activation email but I am sti...

Any suggestions?

The current VM contract is about to end next month. I was offered two options which are double/triple of my current monthly bill. Would it be more cost-effective to opt for a new VM connection or switch to a different provider?Do you have any recomme...