POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
HIHaving a problem with my net dropping out constantly, happens for around 30 seconds at a time and aroud 4 or 5 times an hour, this has been going on for over a year.I'm connected wired in modem mode to a synology router but the problem happens wire...
Hi there, I've been through the extremely laborious process to order my first pod and when it was eventually conceded that I did need one I was told it would be sent to my nearest Yodel pick up point, I haven't heard anything since. I have to say so ...
So here we go....I had an installation date for the 5th May....it is now the 26th September & I don't have Internet. That sums it up. Absolutely disgusted.Rang them up today to see what's going on only to find out they had cancelled my installation m...
I was with NTL back in the day and the wifi reached every inch of my house. Over the last 20 years the speed has increased (in the room where the router is) but the signal strength in areas of the house where I need it has got worse and worse, despit...
Can a virgin engineer please help. I can’t call the help centre again, they aren’t helping me. After years with no problem, I suddenly can’t use my work laptop unless I hotspot off my phone. BQM monitor doesn’t work, just solid red. I e read to disab...
Hiya, I have three WiFi pods and recently one has started buzzing and is hot to the touch. I’ve unplugged it after reading some similar issues on here. How do I sort out a replacement?
Hi,My hub3 is warm and showing a red light (same as many others on this forum). I've reset it, blown out and dust but it's still doing the same. This has been constant for a couple of weeks now and has corresponded with connectivity issues (regardl...
I am getting constant ping spikes. Tried everything VM suggested and nothing works. It's literally impossible to play a game.
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I have been with Virgin for two and a bit years! I just want to cancel my service as I have moved place.I have messaged them via the webchat and everytime they disconnect without actually cancelling. I have now been on the phone with them for 2 hours...
