Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub 3 Keeps Rebooting/Resetting

Hi, new to the forum. Trying to find out why my Hub 3 keeps rebooting/resetting itself. I've posted the network log below if this helps.Network LogTime Priority Description15/04/2023 14:31:49criticalNo Ranging Response received - T3 time-out;CM-MAC=*...

RubberJ by Joining in
  • 10 replies
  • 0 kudos

Resolved! WiFi dropping

Good evening,I’m currently on the m250 but over the past month internet dropouts have been getting worse and worse. My partner works from home and some days is having to work entirely from her work dongle as she can’t rely on connection during confer...

Conflicting Settings

Ok can’t use connect app as says conflicting settings, things I have tried :-60 second pinhole reset delete app and data and reinstall disconnected all pods and retried Trouble shooted in connect appany help appreciated  

Lougriff13 by On our wavelength
  • 6 replies
  • 1 kudos

Router not resetting

Hello,Following a power outage I am unable to get internet through my virgin hub4. There is a solid white light and that is all. I tried factory reset by holding down the reset button for 60 seconds but it does nothing.Any suggestions please?thanks C

Internet dropping constantly

Ever been with virgin less than a month and it’s unbearable. Internet dropping several times an hour. It’s impossible to work, to even watch a film. I assume we should cancel the contract. It’s affecting both wired and wifi connections and had nothin...

Jpa-Jpa by Joining in
  • 3 replies
  • 0 kudos

Ring doorbell cant find wifi

We have a new hub 4 (which we've had nothing but problems with) We have just bought a new ring doorbell but can't set it up as it can't find the WiFi network. I have the exact same issue with my new kindle, it also can't find the WiFi network (I have...

Hezza86 by Tuning in
  • 11 replies
  • 0 kudos

WiFi down but wired works (hub 3)

Our WiFi has been unavailalbe to any device both 2G and 5G, since at least 5pm, possibly all day.Wired connections are working perfectly, but every device (doorbell, tv, laptops, phones) can't connect to either network, although they're visible. Phon...

DW2020 by Tuning in
  • 4 replies
  • 0 kudos

Resolved! Connection to hub 5

Hi since upgrading to hub 5 there is a long delay in accessing websites from a MacBook prosometimes the hub fails to find a service providertesting the speed (Speedtest app) when connected shows the speed is fine I didn’t have this issue with hub 3 o...