Recent DiscussionsHub 5 Firmware Update on 17/10/2025 The firmware was updated on my Hub 5 LG-RDK_11.6.2-2410.1 Rolled out on 17/10/2025 02:27 Has anyone noticed if this has fixed the EEE error on the 2.5 GIG port? Because I switched to using a Manag...No WiFi signal in my room – need wired WiFi access point or pod installation Hi everyone, Im currently having some wifi issues in my room. The virgin hub is currently in another room on the same floor, but between us theres a thick wall, corridor and the kitchen - My room bar...Issues with my Hub 4 FAO Virgin Media Support Team, I have been experiencing significant WiFi drop outs across all my devices no matter the distance from the Hub 4, but this has only been brought to my attention recentl...Connect App Upgraded to new Hub 5 yesterday, all seems working fine but VM Connect App says "We cant find your Hub". Searched previous discussions and tried ALL recommendations but still cannot find Hub? What sh...3rd WiFi pod Hi I'm still having issues with my WiFi and it's affecting my Ring Security system. I have two WiFi Pods and I think I need just one more. I've been trying on the my virginmedia app but it keeps say...SolvedHigh noise levels and service dropouts I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...Service disruption and updates. Hub 5, 1 Gb service. Its usually very solid, but over last few days I have had a number of blips, where the service has dropped. I thought may be they doing some maintenance, and sure enough after o...Broadband issue not being fixed My broadband has been down since Monday morning (20th Oct). Apparently there is a known issue in my area. It was originally scheduled to be fixed by 1pm today (22nd Oct) but this has now been pushed ...Laptop Connection Issues 5GHZ Hello, I have an issue when trying to connect my Dell laptop, Windows 11 business, to my 5GHz network at home. I currently have my WiFi setup with a 2.4GHz and a 5GHz network. I can connect to the ...Is it easy to move my hub I get my weekly "Edit" from Virgin giving a general message about repositioning my wifi hub. Its all about avoiding fish tanks etc but makes no mention of how you go about moving my hub!!! In my c...
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