Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 5 - Periodically losing LAN
Over the last year my wired connection has been failing on the Hub 5.The wired connection will just sit at "unidentified network". No amount of reboots or reconnections will fix it.The only way I have found to resolve this is a factory reset, It then...
Hub 3 red light
Our Hub 3 has a solid red light. We have switched it off and left it as per online instructions still has a red light. I contacted customer service who said it’s ok despite your website saying it’s a fault with the router. I asked for a replacement h...
Hub5 & black pod
Hi allWhat will happen if you connect a hub5 to black pod with ethernet cable. Will it enable pairing or will it go bang. Although tempted, have not tried it yet. As you may have guessed VM cannot for some reason pair my hub5 with black pod. Am waiti...
Resolved! Ordering Wi-Fi pods
I have the old VM Boosters but I have run the speed test via the Connect App and have two black spots in my flat (< 2Mbps). The App and advice says I can get the new Wifi pods free, but I cannot find anywhere on the App where there is an option to or...
mystified
Hi All,I just moved and got the same wi fi but now i can't get much web content. I very rarely watch a porn film with my wife but now all of them say cannot connect or server can't establish secure connection or some such. It also happened when i sea...
In need of 2.4ghz
Many moons ago VM Hub had dual frequency. I think mine now only has a 5ghz. I seem to recall that this could be altered/added by manually online when you entered an IP address into your search bar. I've entered the IP address on various devices but...
2 engineer visits and still issues
I have had 2 engineers come and check why my internet keeps dropping, packet loss and lots of errors. The first time he added a 6db attenuator, second engineer changed the box on the wall and the metal box inside (still had telewest) and changed the ...
Low bandwidth
Hi all,A few weeks back I had an international Zoom call with someone. The call was ok but my camera kept cutting out. I've been using this camera (logi) for a while now and never had any problems with it. I kept getting an error message saying my...
High constant packet loss and high latency
Been like this for a few days after we had work in the area to fix an issue.Cant work remotely as the online meetings/call is extremely laggy and cuts out. I tried factory resetting and did not help.
virgin hub 5 - how can I setup separate 2.4 & 5ghz ssid's (WIFI access points) like Hub 4
Hi All, need some help if possible, I did search about but had trouble finning anything. I used to have two WIFI access points setup on the Hub 4 which allowed me to connect to either the older 2.4GHz WIFI signal or the newer (not so well supported) ...
