Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Wi-Fi pods not connecting to hun

I’ve manage to get hold of a Wi-Fi pod (white) 2nd hand as Virgin haven’t been able to supply them. The Wi-Fi isn’t connecting to the hub. Does anyone know how get it to connect? 

Ckbs by Joining in
  • 5 replies
  • 0 kudos

Help ordering pod

I need to order a pod. I have done the test on VM connect and have poor wifi in part of our hhouse, but no option on app to order a pod (I have followed previously posted instructions but the option to order just isn't there). I called Virgin and the...

Cyanetta by Tuning in
  • 8 replies
  • 0 kudos

Resolved! WiFi speed

Hi AllI had to change my set up from ethernet to wifi in one room (the most used area by me) and the wifi is not at all good, something like between 20 - 30 mbs download using the virgin connect app. and not much better on Sam knows.Like some others ...

Grumps70 by On our wavelength
  • 10 replies
  • 0 kudos

How can I get a Wifi Pod

Need a free Wifi Pod to cover of a blackspot at home please. I am main Account holder. Tried via VM Connecy and My Virgin Media to no avail.Please help.

lezhood by Joining in
  • 7 replies
  • 0 kudos

Resolved! Wifi signal weak

Hi, what I need to do if my wifi signals are not reaching every room of my house? 

WNN21 by Joining in
  • 3 replies
  • 0 kudos

Hub5 and Plex

I really hope someone can help me, I'm pulling my hair out over something I think is probably simple.I recently moved and took all my old Virgin equipment with me.  Once everything was connected up the engineer said, "Hey, you've got an old hub, let'...

Eufy Security not working with VM Pods

Hi,I've recently bought a set of Eufy cameras and video doorbell but have been having issues viewing the live feeds via the Eufy Securety App. Strangely the feeds are available when viewed via the Alexa App. Stranger still I have worked out that it w...

AaronBD by Joining in
  • 2 replies
  • 0 kudos

Latency and Timing Out Issues

I'm having issues with the connection timing out / or going very slowly when trying to access web pages. My kids are saying their ping and latency is terrible. Phones etc just seem to be working, then give up. When I do a speed test it's less obvious...

Gary333 by Up to speed
  • 6 replies
  • 0 kudos

Wi-Fi Hotspot - OPT OUT

I'm trying to opt out of Wi-Fi hotspots but they page does not load. get the following message:Oops, looks like something's gone wrong on our side.Please try again How can I opt out as...