Recent DiscussionsBook your free engineer I received an email which in part stated: We’ve been keeping an eye on things and still don’t think your connection is as good as it should be. These types of issues can come and go, so if you’ve no...Problems in cardiff? Hi, after 3 years of nearly perfect service it's really went down the pan today. Getting a lot of disconnects, weirdly seems to be when i try to upload files . Lots of messages in the log: ...Virgin Media Hub no longer working Hi, My Hub 5 is no longer working. I have tried turning it off and on again, but during boot up it seems to get stuck at the flashing green light. I believe this is supposed to be a download of a so...Virgin Media Connect - can't log in on phone I've just installed the Virgin Media Connect app on my Android phone but am unable to log in to my Virgin Media account. Previously, I've logged in to my account on a MacBook and have a passkey set ...New contract, more issues (Hub 5 1gig) So I recently upgraded to 1gig from M500. I was using a Hub 3 before. All my devices were compatible with it no problem. Today I setup the Hub 5 and everything works except for my laptop. When I do "...WiFi pods Can anyone tell me how to speak to a person. I have a WiFi pod that I was sent to improve signal for one area but my son has been struggling with connection. I’ve moved that first pod to near him now...Can I use and old router but just reconfigure it? Hello so I’ve just moved into a rented house which has two old VM boxes, and I am now waiting a week or so for a new box to come, I can connect to the old router but it will not connect to the inter...Wifi signal Hi, I had virgin broadband fitted on Monday and it has been working fine but this morning their is no WiFi signal, is virgin down? Hub 5 connection dropping? Hey. I'm using a Hub 5 on a Gig1 connection, and have a weird issue. My connection will drop without warning, yet the status light on my hub will remain solid white. My phone (attached to the hub) wi...Internet regular drop out every night Good morning, Having a rather frustrating issue with my Internet. I have a hub 4 in modem mode connected to TP Link Ax72. For the last 3 nights we have woken to no Internet connection. On the tp l...
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