POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
For a while now I've been having the internet occasionally keep cutting out. This past week it has been unusable. Whenever I do anything on the internet it just completely dies for a moment and then comes back at a fraction of the speed. It cuts out ...
The old connect app used to work well, but seems to have been updated a month ago. The new version can't connect with my hub. So far I've stopped VPN, switched mobile data off, removed the app and reinstalled, and reset the hub. Nothing makes any di...
Fur the past two weeks my phone hasn’t been able to load pictures on Facebook or Instagram. Perfect on mobile data so it’s not the device.Also had some problems watching films within app on Virgin TV.Internet also drops out upstairs around 11:30 ever...
Hiya, We’ve just got our wifi (Hub 3.0) however the wifi is in the very front room meaning it doesnt hit the entire house and all rooms. Is there anyway I can get a wifi pod as my flatmates and I are all university students so a lack of wifi is not b...
What I'm posting here consists only of the last 5 hours of error, I wil follow up this main post with data on the upload/download info and error rate, but as you can see, this cycle of faults (although it generally does not interrupt internet connect...
Hi,for the last 2 months (since mid July) my connection has been very spotty. Video calls are almost unusable, can’t play online games and devices connected to the wifi keep disconnecting. I’ve had no issues or complaints for over a year until then.T...
I am trying to set up port forwarding on the hub 5. I need;Ext --> Int443 --> 81238123 --> 8123I can set up the first rule OK but when I try to set up the second rule I get "! The rule is overlapping" and it won't create the rule.Is port forwardi...
Hi,My WiFi signal is awful in certain rooms upstairs do I was looking at moving the box into the hallway. Does anyone know how I can request someone to come out and do it without me being on the phone for hours to try and arrange?! Thank you
My Hub 3 has had a steady red light for several weeks now and every few days, my internet connection becomes unstable. I found that if I reboot the hub that this resolves my stability issues, but I’ve read on here that this red light is usually a ter...
HelloI have been having trouble with my broadband randomly dropping out and the wifi keeps disconnecting and reconnecting on my samsung s23, i've not had this router for long, are there any checks that can be done ?Thanks
