UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
the modem is not sending the correct traffic to my new router and causing lots of lag in games and getting errors on testing connecting about IP packet Fragmentation, please can someone from virgin fix this for me!
I've recently moved house and had a new router installed and have noticed I can't access any adult content. I know it's the WiFi because on a 4g connection it works fine. I've checked all my security settings and all the safe searches are switched of...
Hi virgin Again im not convinced the upstream channels are not working right saw all channels drop to 32 QAM and come on to check today loads of t3 errors and again to noise has hit the downstream to when this happened.and last night on the pc intern...
Hi everyone, I hope this information can be helpful for others as it took me over a week and more than 20 calls to Virgin support to finally resolve the issue.After residing at my property for over 10 years, I was thrilled to learn that Virgin Intern...
Hi, I've recently got an 02 sim and have had my volt benefits activated.How do I go about ordering some WiFi pods? as some rooms in the house are only getting speeds of 4mbps!Thanks
I might as well post this here because it's as good a place as any.Recently one of the VM forum staff booked a tech visit to try to resolve an issue I've been having. I was due to be working on the East Coast of the US and the appointment was made fo...
Since my package was changed to remove TV Service I no longer have access to the internet, Hub says it is online and the phone works but I am unable to use any network devices, wired or wireless. I called the helpline last night and they just kept ge...
Can someone check my downstream and up stream I currently have a forward path attenuator 6db on, when using ps5 I get "the router you are using may not support ip packet fragmentation" with a wiered connection I have tried directly to the HUB5 and th...
Just this week with the high temperature the WiFi loses connectivity and the phone goes mainly during the afternoon. What could be the issues. How do I resolve?
I recently subscribed to M250 fibre broadband which boast of speed ranging between 264 - 276 Mbps. Sincerely, It takes ages to open the virgin media website page, experiencing such on all my connected device. My mobile network is way faster than my b...
