Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 35022 Views
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 29028 Views
  • 15 replies
  • 41 kudos

Slow Wi-Fi on 5x hub

Hi.Just want to ask if is normal to pay for 1G broadband and have only 295Mbps?I'm aware that the WiFi  will be never at the full speed but this is a massive drop. Doesn't matter if measure it morning or eveninin, that speed is always the same. No mo...

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No Tv or Wi-Fi suddenly

Suddenly lost all Tv and internet. Hadn’t done anything. Done all the checks no issues with my kit or area. Only just got a new router 2 weeks ago. And now this. Please don’t leave me all weekend with no Wi-Fi and Tv I work from home and have 3 kids....

Booking an engineer

Hi. I'm trying to book an engineer for intermittent WiFi fault that has been going for years and had many fix attempts. Can't book it through the app as it just says not working try later. Can't find a phone number to call to book it. Can someone hel...

Arcb8 by Joining in
  • 181 Views
  • 3 replies
  • 0 kudos

Resolved! Speeds being capped on machine

I had VM 1G installed today and was getting 1G/s download on my machine with a cat 7 ethernet cable. Randomly my speed just started to be limited without me doing anything to 100mbps. I've checked and on windows my ethernet cable is set to auto negot...

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jonjove by Joining in
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  • 6 replies
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Hi there I have had similar issues to you since February. Numerous phone calls to faults team and 4 engineer visits and still having the same issues. I have a hub 3. I reboot my V6 box and the router and the message I get is the same as you. 

Norette by Joining in
  • 89 Views
  • 1 replies
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Resolved! "Get a new Hub - at no extra cost"

Just in from VM"We’re always looking for ways to improve your service, and we’ve noticed you’ve got one of our older Hubs. So, we’d like to offer you our Hub 4 – at no extra cost."But do I need one? I live alone with one ethernet connected PC. I real...

Intermittent internet still unresolved

I have had this issue since February of this year. I have spoken to faults team, customer services and have been dealing with Alex Martin in the forum  to try and get this issue fixed. 4 engineer visits and still have same issue .  The last engineer ...

Norette by Joining in
  • 77 Views
  • 0 replies
  • 0 kudos

Intermittent internet connection

Since February the signal to my TV box is constantly dropping and disconnecting requiring me to reboot my set box and the router nearly every other day. I have another TV box in another room which my son uses and when this happens to my TV box he has...

Norette by Joining in
  • 1118 Views
  • 30 replies
  • 0 kudos