Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Resolved! Unable to access adult content

I've recently moved house and had a new router installed and have noticed I can't access any adult content. I know it's the WiFi because on a 4g connection it works fine. I've checked all my security settings and all the safe searches are switched of...

wwillcox by Joining in
  • 6 replies
  • 0 kudos

Resolved! The New 5x Hub (different than the standard 5Hub)

Hi everyone, I hope this information can be helpful for others as it took me over a week and more than 20 calls to Virgin support to finally resolve the issue.After residing at my property for over 10 years, I was thrilled to learn that Virgin Intern...

Resolved! Order wifi pods

Hi, I've recently got an 02 sim and have had my volt benefits activated.How do I go about ordering some WiFi pods? as some rooms in the house are only getting speeds of 4mbps!Thanks

Tech Visit Scheduling Issue

I might as well post this here because it's as good a place as any.Recently one of the VM forum staff booked a tech visit to try to resolve an issue I've been having. I was due to be working on the East Coast of the US and the appointment was made fo...


No Internet since package change

Since my package was changed to remove TV Service I no longer have access to the internet, Hub says it is online and the phone works but I am unable to use any network devices, wired or wireless. I called the helpline last night and they just kept ge...

Kracker by On our wavelength
  • 3 replies
  • 0 kudos

Downstream power levels

Can someone check my downstream and up stream I currently have a forward path attenuator 6db on, when using ps5 I get "the router you are using may not support ip packet fragmentation" with a wiered connection I have tried directly to the HUB5 and th...

Screenshot_20230914_041327_Chrome.jpg Screenshot_20230914_041317_Chrome.jpg Screenshot_20230914_041309_Chrome.jpg Screenshot_20230914_041344_Chrome.jpg
JamieB1 by Joining in
  • 7 replies
  • 0 kudos

Very Slow Network speed

I recently subscribed to M250 fibre broadband which boast of speed ranging between 264 - 276 Mbps. Sincerely, It takes ages to open the virgin media website page, experiencing such on all my connected device. My mobile network is way faster than my b...