Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi, I am connected to the hub full bars but no internet
Hii am connected to the hub but it states no internet connection I have contacted customer services who took me through some resets (which I had already done) was told to wait overnight which I have and it’s still the same. I work from home and this ...
Vmconnect problems
Hi,I hope someone can help me through this ridiculous roundabout that is virgin customer support.I followed all the steps through the app multiple times for my signal issue so I can order the pods. After all the checks it kept taking me to the wifi m...
New Xbox S will not connect to Hub 5 network
Help!My Daughters Xbox S suddenly stopped connecting to the Wireless network broadcast from my Virgin Hub 5. I tried connecting it into the back of the Hub 5 using an ethernet connection and it produces the same DHCP error. I've pin reset my hub, pow...
Can’t connect to Hub 4
For the last few weeks I am unable to connect to the Hub using VM Connect. I am trying to reconnect a pod that has also stopped working!Additionally I can’t reach 192.168.0.1 without resetting the hub, then it only connects for a few hours. I have re...
Cannot load HUB 4 settings via '192.168.0.1', after resetting Hub 4
So I was having some issues with the WiFi connection dropping out and reset my hub (in modem mode) and my own router.Of course, this meant I needed to log back in to the hub to re enable modem mode and split the hub into 2.5G and 5G channelsNow I can...
Speed hasn’t doubled?
Hey so a while back I switched over to virgin media after being an o2 customer for a long while now and they said that after 14 days (switched back in February) and still nothing? alongside this I’m getting no more then 70mbs on my laptop where there...
Virgin Media Hub 3 disappointment [port forwarding]
Good evening, guys, and happy Sunday (for what is left) to everybody.I'd like to share this experience about the firmware on my Virgin Media Hub 3: this afternoon I was checking some settings on it, especially the ones regarding port forwarding.At so...
Some websites are not available through WiFi
Hi all,I have a Hub 6 and an access point connected to it via ethernet and I'm dealing with the following problem. Wifi works ok if the access point is disconnected. When I'm connecting the access point to the hub using ethernet, I lose access to som...
Resolved! Hub
Can someone help please my hub keeps saying I need to reset it and I'm getting speeds nowhere near what I'm paying for
WiFi pods not showing on Connect App
I’ve plugged in a new WIFi pod as per instructions. It doesn’t show on the Virgin Media connect AppShould it? I can’t find the answer on their website.
