Recent DiscussionsVM available to upstairs neighbour, but not to me? Help! Hi there, I reeeaaaally want to get Virgin Media broadband, as I am recently out of contract with my current provider. When I use the availability checker, and select my address it says it's unavail...Hub 5 stuck on DOCSIS 3.0 – Ranging Failures, High Upstream Power, DOCSIS 3.1 Not Engaging I’m having ongoing issues with my Virgin Media Gig1 connection. Although I’m using a Hub 5, the modem consistently fails to register on DOCSIS 3.1 and falls back to DOCSIS 3.0 after rebooting. This i...Move cable to another entry point in the house. Hello, I need to move the cable entry point coming in from the street to another point along the outside wall in my house. I've tried calling through but not sure of the options to select. Any help ...SolvedOverheating box Hi there, The light on my super hub 3.0 has turned red and with some research tonight I believe it’s supposedly an overheating light. I’ve done the suggested of resetting, making sure it’s ventilat...Internet Intermittent/slow This is Deja Vu - I make no apologies for using most of the post I made 2 years ago (with some amendmants) Hello - is there anybody out there who can advise me. I have been with Virgin for around 4...Hub 4 been flashing red all day.. have reset it and everything with no luck As per headline.. all day flashing read and ive left it all disconnected for 10 minutes and pressed the reset button in the back in hope that would fix it.. any help would be most appreciated as i r...VPN Connection Keeps Dropping Out I have read numerous articles and discussion acknowledging there is a known issue with Work VPN connections continually dropping out using VM Fibre 1Gb - I have a Hub4. It is directly connected to m...Intermittent connection issues For the last couple of weeks, few times per day my internet completely drops for short time (usually less than 1 minute), and after that all is back to normal. This happens at completely random times...Some devices can't connect to WiFi Lots of trouble with the WiFi the last few days. Some devices can't see the VM option on their WiFi list anymore. Some can see it, but can't connect. Some can connect but can't get an internet con...My WiFi extender model: pp01-vm is very hot and not working well I’m having issues where it’s extremely hot and burn my hand taking it out the wall, it’s also not seeming to work well. has anyone else had this issue?
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