Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

is this possible?

I've got more than one VM network termination point in my house, and I was wondering if it would be possible to buy an additional router to add to the second outlet and use the same log-in details.Would that work?

New booster not working.

My wifi booster packed died. Virgin said they would replace it. the replacement is a different type. Smaller white plug in. I plugged it in 8 hours ago and it is still pulsing a white light. I tried pressing the WPS button on the hub but still not co...

Tvman by Joining in
  • 5 replies
  • 0 kudos

App not working

Hi My booster pods stopped working flashing blue lights, and WiFi dropped out upstairs. I tried to re install the pods through the apps butMy virgin media app states service unavailable Virgin media connect app, won't connect to the hub, I've install...


Hi,This last weekend and today, the WiFi drops every time I enter the kitchen. I can't run a Virgin Connect scan as the Internet disconnects completely. Any help is appreciated 

DebH1 by Joining in
  • 4 replies
  • 0 kudos

Resolved! VM connect app can’t find Hub 5

Evening. New customer with VM here. Have had the engineer out this morning to install services, and have tried to use the connect app this evening but it keeps saying it cannot find our hub 5. I have uninstalled the app multiple times and still no ch...

LeeG05 by Tuning in
  • 19 replies
  • 1 kudos

Advice Needed - Lan Splitter

I have a hub 5 currently in Modem Mode hooked up to my ASUS RT-AC86U Router. I have Gigabit speeds from cabinet to hub5, however this drops from hub5 to router, I feel this may be the router is not geared to handle gigabit speeds.I mainly got the gig...

Jim-M7 by Tuning in
  • 2 replies
  • 0 kudos