Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
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Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 17 replies
  • 42 kudos

someone confirm PW down lvl tweeks

Hi all so I am on 1gig with hub5My DL powerlvl is a bit low between - 4.9 to - 2.9I would like to know what forward path attenuator I would need to bring these up a bit.But at same time my PL for up is just in range 35.2 to 36 would like to bring the...

router red light permanently on

hello, ive had a red light on my router for three days, ive tried online reset also pin reset on off rfor 30 mins a few times and its still red, from what ive read in the forum is that it needs replaced ?

bob34 by Joining in
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  • 1 replies
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Old superhub 1?

Hey allMy hub has not been particularly reliable lately, it may work ok for a couple of weeks then drop out repeatedly for a few days.I have been with virgin since they took over telewest communications.I have had a look at the back of the router and...

Trev1972 by Dialled in
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Resolved! Hub 5 No Broadband and IPv4 Lease Expired

Around 10:30am today my fiber broadband dropped and my Hub 5 router started flashing blue. Initally I rebooted the router and still no luck.I then checked the routers diagnostic via the routers webpage, and it showed it had no broadband connection.Ch...

Hub 3 in modem mode showing on WiFi

Hi,  I have just upgraded my WiFi and put the  hub 3 in modem mode. It was all easy enough and is working fine. However I'm still seeing the Hub 3 as a WiFi network. Even forgetting the WiFi still has it showing as an available WiFi network. I can't ...

Unable to order wifi pods using VM Connect app

HelloLooking at the majority of the forum chats on this topic, it appears there is a fundamental flaw with the VM Connect app being marketed as the primary tool for ordering wifi pods if there is are black spots detected using the VM Connect Home Sca...

Backroom - 20240414_102649_VM Connect.jpg Kitchen  -20240414_102929_VM Connect.jpg
V1king by Joining in
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Hub 3 issues sorry for it being long

Hi I'm on m350 volt package.. been with vigin sense February.. I called virgin just over a week ago as my pup had damaged the fiber wire I know I'm stupid... bit engineer came out and replaced the wire.. ever sense then I've had issues.. So wifi will...

Awaiting POD 4 weeks

I have been awaiting POD for 4 weeks I have been informed one hand been ordered 4 times not one has arrived I have telephoned numerous times complained three times still not arrived discussing customer service been lied to and refused names of staff ...

shellrtw by Joining in
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