Recent DiscussionsEPH Gateway compatiblity I have an EPH gateway used for controlling my heating via WiFi, and have used it for 3 years without issue. About 3 months ago it started dropping off the internet and after 3 or 4 visits the enginee...Hub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...Rebooted hub high ping and buffering Hi, Moved router from top shelf to bottom shelve of cabinet, rebooted as had to feed in the cables but since rebooting, experiencing high pings and some buffering, are you able to check everything i...Regularly have to reboot Hub 3 Every few months, I have to reboot my Hub 3, then my WiFi pods disconnect and refuse to reconnect. I end up swapping them around because when setting them up, you have to assign them a location, even...How to order free WiFi pods Hi can you help me please order some of the free WiFi pods I’m on the 1gbps package I’ve done the scan on the connect app but doesn’t give me an option even though speeds are bellow the 30mbps they ...Red Light in HUB 3 Hi My Hub 3 has been displaying a red light for two days. I did all sugestions from your online help. I trying manage engineer appointment but can't win with your system. Still asking me for check m...Mixing White & Black WiFi Pods I recently had an engineer attend to look at my faulty black wifi pod (also have 2 white pods) and he said he had to replace it with a white one as they dont work with the white pods. Is this actua...Too Many Disconnections! Back again, in desperation! I've been having problems for months, but in the last few weeks it has become progressively worse. After an engineer visit new Hub 5 and (apparently!) a new connection at...Wifi Hello. My phone and my husbands phone are unable to connect to the WiFi. Whenever we put the WiFi in our phones it doesn't work. This has been a issue for the past 3-4 days now. Can you please help m...
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