UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Virgin declared the problem to be fixed at 8am Monday morning, but I'm still seeing connection drops every 15-20 minutes.Any insights?
Hub is set up and installed but trying to connect via the Virgin Media Connect app and it fails instantly after clicking through install process. Error message reads "We can't find your Hub. Looks like we've lost connection. Please try installing aga...
My Internet keeps cutting out ,,like 3 or more times a week. I have phoned to complain and still same problem. Did an online check and says nothing wrong ,,once I had there is a intermittent problem. Asked for a newer hub /box as mine is old ,got tol...
Hi, after installing hue bridge and 4 new hue bulbs I’m having issues connecting my own tv and laptop to the internet. It seems there an issues with IP addresses and something is interfering with other devices. I was told to get into my hub settings ...
I’ve had my hub5 for about 5 months now. I can’t get the home scan feature to work on virgin media connect app.It keeps coming back with the screen to say I need to be signed into my Wi-Fi network. I press on again and it just keeps repeating the sam...
As per the title, for the last few weeks I've been having intermittent connection issues and its starting to take it's toll.My hub says generally says that there is nothing wrong, I reset the hub and its fine for a while, sometimes a day or two, some...
Hi, long term VM customer, first time poster.I used to run our Hub 2 in modem mode over the WFH period for some comms kit. Last year we had an upgrade to a new Tivo box and Hub 3, I replicated the swicthing into modem mode, and we would get occasiona...
Hi all.I use a work surface pro and having have no internet at the office for a while. I sometimes tether either my personal or work mobile but this can be quite a bit unreliable. Is there a way where I can use my home internet for my pro without ins...
Had the 1gb VM broadband now for a while, when i signed up they said that i could have three wifi pods on my account for free due to having the 1gb package and spending a smal lfortune for internet each month..Had one wifi pod connected next to the s...
It's been a month our connections are very bad, sometimes 2.5Ghz works fine which we have turned on but its a huge pain, can someone please look into this.The connections keep droppping and sometimes there is no internet access at all.Thanks
