UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I’m really getting annoyed with this on going issue for 7 to 8 months had several engineers out most recently about 2 weeks ago a had everything changed again new cables and new hub 4 but a constantly get these issues disconnects and all these error...
My Hub 3 is rebooting intermittently , dropping signal which stops streaming and I have to constantly reboot the router . logs are showing critical errors and RS errors within minutes of rebooting. Please advise how to fix this issue25/05/2023 06:44:...
Hi All, just had my hub 3 changed to a hub 4 and now my Virgin Connect App can’t find it. I’ve done all the resets on the hub, cleared the cache on my iPhone and then deleted the app, turned off phone, reinstalled app etc but still not luck. Is there...
Hi. My broadband was set up yesterday and is working great. However I can't connect my hub 3 to the Connect app. Things I have tried: * clearing the app data / cache* a 60 sec factory reset* uninstalling and reinstalling the app* ensuring the app is ...
So i work from home and have done for just over a year without any problems from virgin media or the connection. Last week i started to notice random disconnects. Fast forward to today. Ive had 2 engineers out, which replaced all wires, connections t...
Can’t believe I cam back and it’s still just as bad
Morning,So I have recently moved home on Fri 26th may and transferred broadband from old address to new, all seemed plain and simple text the word GO etc.So Fri 26th at 20.41 I text GO to activate broadband, broadband came on but around 22.00 the WIF...
A few months ago, my Hub 4 began rebooting by itself. It was once a day initially but gradually increased to several. An engineer came to investigate and he replaced something to reduce the "noise". This seemed to solve it as I didn't have any furthe...
Hi, I’ve received my Hub3 today which I have set up as per the instructions, however, I can’t get any internet connection and the route has a constant orange light. Any ideas how to resolve this?
Joined VM late Feb/early March. Moved over from EE as when I moved home the new buyer took the line so had no choice. Being annoyed with EE, I went with someone new. Thinking VM would be good… never had any issues with EE for signal. Every month our ...
