POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hi,I'm looking for some help with setting up an ethernet connection to my laptop, which is in a different room.My router is too far away from my laptop to connect directly, however, there are ethernet sockets close to my router and my laptop. I've co...
Hello, I have a red line/light on my hub and I don’t have WiFi. I have tv. This morning it was a pink ish light and I rebooted it but it stayed pink. Went out and came back a few hours later and now it’s red. I have rebooted a few times, turned it of...
My children go to secondary school in a village with very little signal (phone or Internet). My daughter passed out about a mile from school the other day and struggled to contact me - which is concerning. All providers seem to have bad signal from s...
Hello hoping to get some answers as customer support just keeps telling me to reset the hub.I keep having to disconnect my wireless connections and reconnect as they keep losing the WiFi signal. I also have a black spot in my dining room (speed less ...
How do I chase an order for Wi-Fi pod,been with virgin for just over a week and contacted them on day one to say I had black spots within my house , advisor said they would send one out , still waiting ??any know of any phone numbers to contact them ...
hi all I've received a new hub after my old one was having problem for some time, I had a hub3 but they've given me a hub 4, speeds are good and wireless aswel, but im experiencing high packet loss, which of course makes gaming not so good, I've been...
I hope you are all doing well. I'm currently grappling with an issue in my home WiFi network that involves random latency spikes, leading to an unstable connection. I'm turning to the community to seek advice and potential solutions.Random Latency Sp...
I've been out of contract for 8 months or so and finally got around to calling Virgin to do the retention/cancellation dance today. I spoke to 4 different agents, and the best offer was £85 a month… I currently pay £87 . The chap said "Oh you should ...
Hi I would like to extend the terms with the old tarif like 25 pound/month, because of rising cost living it's impossible for me to continue with 58 pound/month.I can only request to do this, as I am the only earner and my Mrs is a housewife. Financi...
Slow Internet this morning so i rebooted and then no Internet connection. Was I modem mode so I have pin hole reset and still no Internet. No errors in log on hub and nothing in the network log. Just no Internet. Nothing reported on 0800 either ...
