Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 36559 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32496 Views
  • 17 replies
  • 42 kudos

Noisy rocking Manhole cover

I need help with a noisy manhole cover located just outside our property on Whightman Road (n8 0hh). The manhole cover makes a loud metal clanking noise every time a vehicle drives over it, which happens frequently due to the road's busy nature. It's...

ezgicel by Joining in
  • 775 Views
  • 4 replies
  • 1 kudos

Resolved! Hub5 Password Incorrect 192.168.0.1

I am having trouble logging into the admin panel on my new hub 5, i keep getting told that my password is incorrect.The password on the bottom is this below. i am reading it as "fuo/7iePFnzg", but the slash looks wrong, and not like the other slashes...

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Volt Gig1 Hub5 WiFi pods

Hi, I’ve just upgraded to Volt Gig1 from 500mb, I was using my SH3 in modem mode along with 3 x Deco M9 Plus as we live in a 3-storey house and the signal wouldn’t reach all over property. The Deco M9 Plus is WiFi5 and can’t deliver gigabit speeds so...

aidy06 by On our wavelength
  • 1007 Views
  • 12 replies
  • 0 kudos

Slow Gigabit broadband speeds and drop-outs

Hello, my set-up is:I have Gigabit broadband from VM and a Hub5.I have the Hub5 in modem mode.I use an eero mesh system.I use an 8 port DLINK Gigabit switch that distributes using CAT6 to various rooms and floors in my house.I have eero satelites loc...

Broadband

We set up virgin last week to take effect from tomorrow to then get a message from VM saying there is an account active 廊 contacted landlord to contact previous tenant but they havnt cancelled. I need this set up for my mother and very important for ...

Hannah06 by Just joined
  • 210 Views
  • 1 replies
  • 0 kudos

Resolved! Re-emerged internet/TV issues

We have ongoing network issues coming into our property, this happened for about 8 months last yr and then finally got fixed, not sure by who or how.Since a network upgrade in Feb???(I think), the gremlins have re-appeared and when they do our Intern...

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TaylorA17 by On our wavelength
  • 1020 Views
  • 12 replies
  • 0 kudos

No signal in bedroom

Just moved our router into another room downstairs but now my son has no signal at all in his bedroom upstairs (cannot even perform an Ookla speed test). I have been informed by a virgin technician that if speed is below 10mb then that means the hub ...

Resolved! TV, Broadband Down

Came home on Saturday to find TV down. This was noticed as a frozen picture tried changing channels to no avail. So go to Settings-->Connect to the Virgin Media Services now--> Connecting-->Preparing (Finished)->>Connecting (Failed whilst negotiating...

Resolved! Connect App no longer finds Hub4

Hi. For the last 3 days the Connect App cannot find my Hub4.Initially the WiFi Pods also lost connection. After talking to customer service I was told the Pods were broken. (Both failing at the same time didn't sound correct).Anyway I reset the Hub4 ...