Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

No internet

Recently had an electric power cut and Virgin had a reported fault in my area. Since then I cannot get any internet on my desktop computer although I still have TV and phone. Have rebooted the PC.

Constant Red Light

My Hub 3 is over 5 years old. I keep losing connection and Streaming TV keeps buffering and it has a constant Red light. I have done a pin hole reset but the issues are not resolved. The hub is in a cool ventilated area. I think I need a new hub. 

Hub 5 pairing with smart devices

I’m having trouble pairing smart Callex smart lightbulbs and the Sonoff device. when I’m pairing mode they can’t pair. they do pair with my old wifi booster with an old ssid     

danncus by Joining in
  • 7 replies
  • 0 kudos

Internet access denied on website

When connected to my broadband at home I get ‘access denied’ or ‘oops something went wrong’ when I try to connect to ‘very’ website and ‘go outdoors’ website (both uk based shops) if I switch off wi-if and use my mobile data it connects with no probl...

gcc1963 by Joining in
  • 8 replies
  • 0 kudos

Red Light on hub

The red light is constantly on.  I have rebooted hub with no effect (including pin hole reset).  Some wifi devices are still connected but wifi is sometimes unavailable.  The hub is well ventilated and in an open location.

Hub 3.0 red light

evening My hub 3.0 is showing a solid red light. The hub is working correctly and is not overheating as the vents are clear.I have tried a reset and restart of the hub several times and no joy.Can anyone advise how to help please?

Red light on router (Hub 3)

Hi. Another red light permenantly on, on my router post! Service is working fine, but it a red light cant be good news? Have tried the pin hole reboot but to no effect. Hub isnt any warmer than I would expect and is a well ventilated area. Hopefully ...

IanS4 by Joining in
  • 2 replies
  • 0 kudos

No service in IG8 since this morning

There's been no internet service since this last night/this morning. I've received a few updates throughout the day from Virgin saying the outage will get fixed later and later. I just got another message from Virgin saying the problem was fixed, but...

benek by Tuning in
  • 1 replies
  • 0 kudos