Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
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  • 40 kudos

Connection dropping and slow for 2 weeks now

 Hello, there was network issue two weeks ago and since then my internet is very slow and dropping off all the time! I can’t find any other way to connect with VM to address the issue. It’s been 2 weeks now with these ongoing issues! This is the stat...

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Natalia4 by Joining in
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No RF signal detected

I don’t have internet for more than 2 hours. On my hub 3.0 the wifi logo is constant green and the ‘line at the bottom’ is flashing green. The wifi network seems to be up and running and when I connect to the status is showing that the wi...


Wrong power cable for Hub 3

Finally recieved my Virgin Media Hub 3 tonight and they’ve sent the wrong power cable in the kit. It’s supposed to have a blue tag and ours doesn’t nor does it actually fit into the power socket on the hub 3.Im posting this so someone at Virgin Media...

Resolved! Virgin Media WiFi Pods - Authentication question…

So I’ve got a virgin media pod and I originally got it with a super hub 3 ages ago but never used it much.I’ve since got the new hub 5 and a new room built on the house, so I’ve just got the pod plugged it in and it’s question is, are thes...

Resolved! 30 minute cyclic drop-outs stared Monday night

At 3:00am in the morning on Monday, I had a drop out (see red line) and since then, every half an hour, it continues. So when I am streaming, I go off-line for about 10 seconds, then it comes back. Most infuriating and I'd love to know how I can fix ...

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Invite from Virgin to get connect app.

Hi all.I have posted on here before about the connect app not working and it still refuses to find my hub4 and not go any further but about an hour ago I received a txt from virgin saying I should download the connect app as it would make using my br...

Grumps70 by On our wavelength
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Getting a Hub 5

How do you get a Hub 5 ? I have called the support team only to be told that the Hub 5 has the same specs as my current Hub 4, which it does not as I just want the 2.5Gbps port to connect to my router to improve the overall speed of the 1Gig connecti...

Troogroove by On our wavelength
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Hi I have a home office in the garden but my WiFi signal in not strong enough to reach it ,what are my options Thanks 

poshsav by Tuning in
  • 5 replies
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