POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
  All started this morning. Kept receiving a pop up stating that the network needs to be optimised to One wi-fi. The network was not perfect prior to this so I thought optimising my network might improve things further…this actually made my network ...
Hi all, I’ve been upgraded to hub 5 from Virgin. How do I connect hive to the new router? I’m going round and round and no one so far seems to know. My hive currently has red light and therefore offline. Any help would be appreciated. The hive app do...
This is becoming an issue more often than having no issues at all now and is an absolute disgrace!My connection for simple websites and streaming seems to just about work but whenever I talk in Discord (for both work and pleasure) my ping spikes and ...
I've a Hub 5 with 3 ethernet cables connected. 1 to an 8 port switch that feed multiple devices, a 2nd to the TiVo 6 box, a 3rd to smart TV. This setup has been working fine for years. Since last Saturday I've lost connection with both TV and Tivo bo...
Hello,I am using Hub5 and noticed my internet connection struggles from from to time.After initial investigation on router network status noticed Pre RS Errors Post RS Errors counts in Downstream channels, below is the log.Can someone let me know is ...
I have checked the ports, ethernet setting etc and all report 1GB but one segment (garden office) still reports 100MB. Do a broad band test from there and you can see it.Is there a networking tool that will help pinpoint / find (maybe ID device) wher...
Hub 3 box stuck on red. Done switching on and off and reset. Checked all connections. Box is not hot and wi-fi appears to be working. Awaiting a moderator please.
Hi I am trying to improve the performance of my wifi to cover a dead spot at the furthest point from where my router currently sits. The room with the dead spot has got a fibre input cable (split directly from the box outside my house) where a Virgin...
Hello!I have absolutely new HP EliteBook G10 and can't connect to my home VM wi-fi.I have done router reset, reinstalled wi-fi drivers on my laptop and nothing helps. I've checked on forum that a lot of people had the same issue and the only solution...
I have the new Hub 5 and have set up my wireless network and when I went to set up Mac filtering as I don't want my kids watching TV all night, I click on the radio button beside the device and every time it tells me the device name is not valid.I ha...
