POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Wondering if I can get a free upgrade to the Hub5? We get good signal in front room but me n both kids all game in the furthest corners of the house and suffer with low download speeds and drop out. Thanks
Hello,I’ve been having some intermittent WiFi issues with the router and the light on the front is solid red. After a reset the light is still a solid red.Please can I get some advice on how to resolve this?Thanks
Hi, I have a full mesh system in the house and a HUB 5 that when I put into modem mode I get no internet connection what so ever from any port. Mesh is setup up correctly with dynamic IP but it just won't find any connection to the internet at all.M...
Are there any clear instructions on setting this up that actually work?I can connect fine to my device (EMBY server) locally but when I try and connect externally I get an 'Unable to reach server error'.
Hi there, I've just recently upgraded from hub3 to hub5 but now my 2 wifi pods won't connect to it. Is anyone able to tell me how to reset the WiFi pods so that they can hopefully connect to my new hub?
If I acquired a hub 5 could I just fit it in place of the hub 3 without any input fro virgin media and would it work ok
I've recently switched to Virgin from Sky and have not had any issues so far apart from when it is raining. I've read other threads that say that water could be interfering with the connection somewhere, how do you go about getting Virgin out to diag...
I have 2 black pods on backhaul and they work individually but not well as a mesh.In the vm connect app I see this and wonder if the problems are connected?
Had a lot of these errors come in around midnight after I had already hit the hay. Now getting no upstream or downstream this morning, Online tool says and issue with my hub but I've checked everything and all seems to be fine and connected.Any sugge...
We have complained about poor WiFi coverage in whole house, Virgin agreed to send a Engineer to look into this, the Engineer recommend at least 4 Pods to be provided so the whole house has WiFi, we have been waiting 3 years and still no Pods or updat...
