Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Wi-Fi Hotspot - OPT OUT

I'm trying to opt out of Wi-Fi hotspots but they page does not load. get the following message:Oops, looks like something's gone wrong on our side.Please try again How can I opt out as...

IPSec VPN tunnel to Belgium AGFA

Hi, is there anything blocking an IPSec tunnel to Belgium?  I've setup the Hub4 in Modem mode, passing the public IP to my Sophos UTM9 firewall, that works fine.  Can route in ports direct to internal NAT devices etc but I can't establish a VPN tunne...

Hub 5 and Alexa

Hi there Jim. I have exactly the same problem as you posted, but I don't understand any of the answers! I am 70 years old and NOT tech savvy. I just want to connect my Alexa's, which I use all the time, but I need simple instructions! Please can you ...

Mich1 by Joining in
  • 3 replies
  • 0 kudos

Home hub 3 Red light

Hi, I have a home hub 3 and it has had a constant red light showing for a few months now, I’ve tried the usual checks, reset, power off etc but it just goes back to red as soon as it reboots. It is positioned in the open so this shouldn’t be an issue...

Pod connection

I recently installed my new Hub 4 but the pod I already had will not connect. I have tried to order another from CS who said that I am eligible for  two pods but they won’t order me them because there is an outage in my area. He said if I run tests v...

100% packetloss

For the last week i have had 100% packetloss no fewer than 5 times whilst my xbox series x is the only device using wifi. My hub has had 5 factory resets, aswell as app based resets that looked like they had fixed the issue until the following night,...

Router takes minutes to send arp reply

Hi all,I'm on VM Business (not residential) with a Hitron CGNv4 and VM cannot help. I'm stuck and asking here because perhaps someone else had a similar experience.I've had the same setup since 2016. But since the beginning of September I've a proble...

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vsn by On our wavelength
  • 6 replies
  • 0 kudos

Orange light on hub 3.0

Hi,My wifi connection has been slow recently and I noticed an orange light on the routerI have checked all connections and reset the hub and no change. I went on http://192 etc. And done a diagnostic and it said there was a WiFi connection issue. I a...

Emma179 by Joining in
  • 1 replies
  • 0 kudos

i need a wifi booster but can't get one

I am struggling to figure out how to get a booster for my home. My package says i'm eligible for 3 boosters if above 30 mbps isn't achieved in all rooms. The wifi doesn't work in one room and one is 20 something . Therefore we should be eligible howe...