UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
If I want to install a virgin media internet point in my room what is the process and how many weeks is it going to be before completion? currently, my router is in my mate's room and I get a really poor signal.
Is it possible to allocate a certain bandwidth or speed to guest wifi on a virgin Hub 3 router?
We've been having regular broadband dropouts for a few days. VM's status tools says there's no problem in our area, but when running the connection check tool it reports there is a problem and an engineer is working on it. However, nothing has chan...
Hi I am on Gig 1/Volt and have poor wifi in one room (8mbps). This was tested on the Virgin Media Connect app but it doesn't go through to letting me order a pod for some reason. Please can someone assist with this?Thanks
I have a Virgin router (no idea what kind it is… rectangular footprint. About 25cM high, \-/ probably file, black, light strip near the top. Supposedly superfast blah blah). It’s worked fine for the past two months I’ve had it. But I just had a brie...
Sooo see alot of people talking about the Hub 5...Are people getting the upgrade your hub (Hub 5) free emails or are people just getting them by themselves on a new contracts/ new customer ?Just wondering as I'm on the (Hub 4 Gig1), Just so I know to...
Hi over the last few days my work VPN speed has reduced drastically. I have hub4 with 1gb fibre. I usually get around 150mbps wireless when I run the speed test however this last while I’m sitting around 8mbps which is making it extremely difficult t...
Hi,Our exterior wall box has completely deteriorated and come off the wall and all the cables are exposed, could I arrange for an engineer to come out to affix a new one and tidy it up?Thanks,Tam
I have recently been given a new virgin machine and not I am getting frequent times when my wired pc just hang and says no internet, it is wired straight into the virgin box Attached graph https://www.thinkbroadband.com/broadband/monitoring/quality/s...
HI,I lost my broadband connection yesterday. My hub 4 has either flashing yellow lights, flashing white lights and occasionally a flashing blue light, quite the disco. Is there anything I can do with it that might get it working? I have to wait till ...
