POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hey I Recently Upgraded to GIg 1 Internet but I've been having a strange problem to where my speed on ethernet is slower that my speed on Wi-Fi I'm using the cable that came with the box and I've been up to 500-600Mbps but nowhere near the speeds I'v...
My Hub 4 has been fairly stable since installation (3-4 years or more?) and 2 days ago it started rebooting constantly, and my upload speed has all but disappeared - down to 200-600kbps! Nothing has changed in the external or internal environment. ...
Over the past month or so I keep having connection issues, my Superhub was recently changed from a Superhub 2 (almost flawless) to a Superhub 5. Since this was changed my router also now reboots randomly which is annoying as it constantly keeps disco...
Door is broken on junction box.address: 1 Quadrant Grove, London, , opposite NW5 4JL
My VM router is currently downstairs in the living room connected via the front of the house. I want to move the router to the office on the first floor, also at the front of the house. I've seen some posts saying that VM will move a router for £25, ...
Hello Virgin Media community, I hope you’re all doing well. I’m reaching out here because I’ve encountered an issue since the installation of my Wi-Fi cable. With the recent cold weather and rainy days, a damp mark has appeared around the Virgin Medi...
I signed up with virginmedia in end October 2023 for an installation date of 4/11/23. This was delayed to 4/12/23 and subsequently 29/12/23, because of problems with external works. The engineers came down a few weeks ago and couldn’t complete the e...
Hi folks,I'd like to use the Virgin Wifi Pods to extend my Wifi network. I have ethernet access to my Hub 3 router in the areas where I would like to extend the weak Wifi network using the Virgin Wifi Pods.The problem is that the Virgin Wifi Pod cann...
New customer, had my broadband installed on the 11th of November.The engineer said should be up and running withn an hour. 13days later I still have no Internet connection.I have spoke to virgin media on the phone several times to be told there's a c...
Hey I Recently Upgraded to GIg 1 Internet but I've been having a strange problem to where my speed on ethernet is slower that my speed on Wi-Fi I'm using the cable that came with the box and I've been up to 500-600Mbps but nowhere near the speeds I'v...
