Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Upstream Levels Check
I have had 2 engineer visits recently to try and correct intermittent wifi. None of which have worked I keep being disconnected and having to pin hole reset 1-2 times a day. Are these levels OK
Resolved! red light on virgin media hub
my vm hub is showing a constant red light instead of the normal white light having tried 3 or 4 times disconnecting the power cable to reset the hub the red light still appears although i have internet connection it worries me that vm say there is n...
Resolved! Early install engineer text
Hi there,Firstly I apologise if I have put this under the wrong sub group, but I recieved a text at half 11 this morning in regards to an early install of my WiFi, however whenever I tried to reply yes non of my texts would send.l also called the sup...
Horrible latency spikes unusable internet - I'm at my wits end with this company
Days and days of constant spikes - paying £67 for a non-fibre connection and Customer services is so frustrating to talk to I gave up. How hard is it to get an engineer booked. Any mods that can DM me to book an engineer visit?
Wifi not reaching our office- alternative options to extend beyond Wifi Pods
Hi everyone, looking for some advice. We currently have a Volt M250 package with Virgin. The signal generally has been good within the home, the issue is that our Wifi does not extend to our office. We live in a middle terrace & we have an outbuildin...
Resolved! External brown box damaged,would like it replaced
Damaged some time ago by a virgin engineer,needs replacing
Hub 5x Questions - 2024
Hello,Just signed up for 2Gb and have some questions regarding the router, most answers are from last year so keen to verify current position.1. Where is modem only mode? Is that available yet as alluded to? If not, any ETA? 2. Is the WAN port on 5x ...
Post RS Errors
Well currently, just upgraded to the 1GB Volt Broadband and have been noticing some speed drops even when connecting over ethernet. Not as many as i've had in the past which managed to get sorted but enough that some channels are climbing very high w...
WiFi pod order one
Good afternoon I’ve been with virgin for about a month now I have volt 1gig fibre package I get wifi max included in this. I done a scan the other day I got like less than I’m suppose to when I go to order wifi pod it won’t let me online says I need ...
Wifi keeps dropping, have to restart several times a day
Wifi loses internet connection several times a day. The network log says it may be the T3 and T4 timeout. Please advise how this can be fixed. Restarting fixes the issues temporarily.Cable Modem StatusItem Status CommentsAcquired Downstream Channel (...
