Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Failing to connect to ATAS server
Whenever I try to connect to ATAS (trading platform) I get the following errors:Unable to check for updates, the server file failed to load.Error trying to save file: Error downloading "http//updates.overflowtrading.net/v2/platform_beta/wyserver.wys"...
Trying to arrange technician due to drop in WIFI quality
Seems like Virginmedia does everything they can not to try fix issues of their customers.For first few months there was no issue with my WIFI but that changed and last few months are awful.I am not able to stream movies, watch youtube or play multipl...
WiFi pod not connecting
Hi . I have now received 2 new black wifi6 pods and replaced 2 white ones . Waiting on the 3rd black one. Both black pods connected for about a week but tonight , all pods are down and flashing white. Reset hub5 and reset pods but all black pods and ...
Hub3 White light faulty
Evening all,My Hub3 is getting old now and over the past few months the white light has gone from white to orange to red.I have restarted and reset the hub a few times but I think the led is almost dead.I've found a few posts about the same issue, so...
18 months on and still issues not fully resolved.
1st issue: So,18 months ago we had a engineer out to sort massive packet loss and he had it raise the issue higher up, we never got the issue fully resolved or found the outcome to the issue, now its back better than ever. My kids are big gamers and ...
Resolved! ASUS DSL-AX82U router with hub5x problem
I have the ASUS DSL-AX82U router configured as a mesh system with multiple AX92U nodes (irrelevant to this question). All been working fine with NowTV broadband router for the last two years.Just got VM fibre and it came with a hub5x. I was surprised...
Constant red light on Hub 3 - replacement needed
My hub 3 is showing a red power light instead of the usual white power light. It is solid red but the hub is not overheating and is kept in open space.There is a a drop out in wifi connection on all devices off and on throughout the day.Elsewhere in ...
Service engineer - Hub 3 stopped working
Following engineering work in my street yesterday my Hub 3 has stopped working. I've gone through all of the reset options but this hasn't fixed it. How do I arrange for an engineer to come out? [MOD EDIT: Subject title changed for clarity]
Hub 4 fan
Hi,I recently received a new Hub 4 from you to replace my existing SuperHub.It's working fine, but is quite warm and the fan hasn't stopped running since the day it was installed (in exactly the same place as the SuperHub). The fan noise is quite no...
WiFi Pods - replacements black/white versions
I have the Hub5 with 3 white Pods . The pods were faulty with a loud Fan noise on all 3 and was told they would be replaced. They were even leaving a mark on the wall around the pod . First one was replaced with the new Black WiFi 6 hub (wired) which...
