Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 54 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Intermittent Disconnections

Hi, my service has been mostly decent since signing up, but been having some intermittent disconnections. is anyone able to look at our logs for a pattern or run a test to see if there are any problems on the line that flare up please? 

bethcat by Joining in
  • 14 replies
  • 0 kudos

Frequent disconnections

Hi,I hope someone can help us. Husband and myself are having issues with our connection for quite few weeks now. I have tried restarting the router, checked the cables did everything what was suggested and the disconnections are still happening.We ar...

Hub 5 Stuck Green Flashing

Hi All.Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. After 40 minuets I try the reset button for 30 seconds. Come back wait another 30mins. Try holding for 1 minute,...

Wifi security/password got disabled

I have one of the virgin routers which called Hub 3.0. It was working fine but one day it got an update and stopped asking for the wifi password. To fix the issue I pressed that reset button around 20 seconds and reverted the router to it’s factory s...

Network Issues?

Can anyone help with the following issues? I think they may be related but my technical knowledge is not great.I have been unable to get the Connect app to recognise the Hub 5 even though I have put my phone next to it, so I have gone into the hub se...

Wi-Fi Issues, Disconnections etc.,

Having issues with Virgin Media Wi-Fi. Wireless connection intermittently disconnects, regardless of distance from the router. The router has been factory reset with no avail. Tried calling customer service but a 30-minute+ wait to speak with someone...

Resolved! WiFi 6

Good afternoon AllI have recenlty installed Superhub 5 (thank you Virgin). My laptop triumphantly announced we were using super-duper WiFi 6. However, my desktop - the instrument of choice for grunt work - states it is using WiFi 5.Can I adjust this ...

AS by On our wavelength
  • 5 replies
  • 0 kudos

Post-RS errors cause of performance issues?

Have had the M250 package for a while and in speed tests we generally hit the high speeds for download/upload. However, have noticed over the past few months that we seem to get regular issues with Teams calls freezing up at random intervals, website...

stv242 by Tuning in
  • 7 replies
  • 0 kudos