Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Windows PC Connected to Network but no Internet
I recently upgraded to a Superhub 5. All devices in the house can connect to it and access the internet, but my Windows 11 PC cant. The Windows 11 PC connects to the router, and has been using internet with no issues - but this morning when I turned ...
How to book an engineer?
Hello Good day. I just want to ask how to book an engineer to look for connection of my internet? Its always punctuate the connection, i would like to check the wire going to hone box receiver from DP (drop point) and all line in entire house.
Flashing red light
No broadband since 3pm today rooter flashing red have reset and turned power off nothing works
Removal of virgin media box
HiI recently purchased and moved into a house with Virgin Media internet connection boxes. I am not a customer of Virgin Media and have no intention of becoming one based on previous experience so really need these boxes removed. How do we arrange fo...
How long does it take for a speed upgrade?
Hello all.About 2 hours ago I used the virgin media website to increase my internet speed from 50mb/s to 250mb/s.I still have not seen the increased speed take effect so im just wondering how long this process usually takes. I have just now reebotted...
Anyone else having HUB4 modem mode issues?
Yesterday I started experiencing poor performance on my Gig1 line. I run my HUB4 in modem mode.I tried to access the web interface to check the network log and see if there were any errors. No matter what I tried to do, I could not access it. The por...
Magenta Light WIFI quality poor
Hi guys I have been having problems with my Hub3 been constantly on Meganta with Router Mode and WiFi drops on and off and WiFi quality been poor for sometimes now. My Hub3 been on same place for years which is well clear and ventilation araund it. I...
My Internet & Wifi Keep Dropping Out
id like to ask why over the past week & a half or so my wifi & internet keeps cutting out & ive never had this issue before & sometimes it even cuts the phoneline (cause its all connected) its like just now it happened again for about 5-10 mins but i...
Has Anyone managed to use a Hub5x in modem mode successfully?
Having a real issue with this hub5x. New install last Saturday, going to have to cancel if I can’t get this working. it says it’s gone into modem mode and the hub light does turn green, however it doesn’t change ip to 192.168.100.1 and stays at 192.1...
Resolved! tp link wifi extender not connecting
morning, I've recently joined virgin, my wifi is pretty good inside my house it drops when I go into the garden , I've got a tplink AC750 wifi extender that I was hoping to use to boost the signal around the garden when I'm out there,I can't get it t...
