Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Ethernet down but WIFI ok

Hi there,The Hub was working fine nearly for 1 year before having this issue on Saturday night (20-Jan)Now, the Hub 3.0 Wifi is working, but ethernet is down. Exactly same issue mentioned in these two posts.

chowhk by Joining in
  • 7 replies
  • 0 kudos

Wifi Pods not connecting

Having received a replacement (of another defected replacement) wifi pod, the two pods I have in my house have dropped out and I cannot get them reconnected.  The white slow blinking light is on both and the Virgin Connect app cannot detect either po...

jon30red by Joining in
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Have upgraded my broadband to 1G, previously needed WiFi boosters which weren't great and still not getting decent WiFi upstairs.  When I ordered the 1G I asked for the 3 free pods to be told I had to order one at a time.   Pointless as I know I need...

Resolved! Virgin hub

My type 3 Virgin Hub is successfully connected to my wife's laptop.However, it has suddenly had problems when connecting to my PC, which is situated very close to the hub and is connected via an Ethernet cable.   When I right-click on my Network icon...

How to utilise two VM wall sockets

I have recently moved into a new property and there are 2 virgin media wall sockets (which are both live i.e. the router works in both of them). One socket in the front room and one in the loft.When the router is plugged into the front room I do not ...

Hub 3 issues

Hello, I have an ageing hub 3 and over the last week it has been playing up. We turn it off at night to save electricity and when we turn it back on it doesn't always boot correctly. Came home this afternoon and now for the 4th time it hasn't booted ...

Poor speed and lack of internet access

Extremely slow or lack of the internet. Waiting for new cable since 16th December.Below down and upstream Down: 3.0 Downstream channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 132300000011.140QAM 25624228300000011.640QAM 256...

lakiluk by Joining in
  • 2 replies
  • 0 kudos