Recent DiscussionsNeed to order a WiFi pod I am working in the utility room and lose signal a few times a day. The connect app says that the signal is poor but I can't see an option to order a pod. How do I get one? Is it free as the signal ...Packet loss issue? Hi, I seem to be having packet loss issues at the moment, very evident when playing online games, or running any test I will see the packet loss noted at around 3%. I ran my Hub stats into AI and ...Network Down Been over 8hours without internet - Belfast Area - Can't find any info and almost no reports or just a few on downdetector. Any updates? Lots of T3 timeout errors Hi I am getting lots of T3 timeout errors on my hub 4, here are the logs: 3.0 Downstream channels Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID 25 331000000 -6....Network issues on mobile only I can connect to the internet on my laptop but not my mobile phone. (Also unable to receive call on my landline.) I tried turning various things on and off including the mobile phone itself and ap...Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...Power adapter lights and hub 4 not working? Hi hub 4 just stopped working on Xmas eve. No lights showing at all. On the ac adapter brick (arris switch mode power supply) the light blinks green when the hub power switch is on, and change to so...SolvedWifi extenders for Ring Camera Can anyone advise if me about Wifi extenders? We have Ring Camera that we want to install on fence at the rear of our property. Our Hub3 is located about 30meters away and we can’t get a signal. The ...Ordering Wi-Fi Pods via the Forum Hi VM customer service people, I've just moved house and am on the Gig broadband, which gives me access to up to three Wi-Fi boosters if my speed is less than 30Mb/s in any room, I believe? Actually...Solved2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...
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