Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Broadband issue since 'essential works'.
Hi all,I'm hoping someone might be able to help. I had been having constant issues with the Hub 3, like many others it appears. I believe it just can't handle the amount of devices I had connected.Anyway, I decided to pay out for a Deco M4 system to ...
Routing issues with a large number of internet sites.
Was notified last week that would be without internet access for a day due to maintenance.Finding today that I've lost access to a large port of the internet, can't access work VPN endpoints, arturia.com, twitter.com, vps.ovh.net and more.Location is...
printer not connecting wireless after HUB 5 put in by virgin
My printer which was working perfectly with old router will not connect wireless to HUB 5 even with tech from gadget rescue (paid by me via Virgin) stepped in. I see others have had this issue. Please help. I am not very techi
Resolved! logging in to router after a factory reset.
I had a problem logging in to router. Did a factory reset. The password on the router is rejected. Help!
What are the android settings to connect to vergin media Horizon Wi-Free
I am trying to connect to Horizon Wi-Free According to https://www.virginmedia.ie/myvirginmedia/productsandusage/fixed/mybroadband I just need to put in a username and password. However when I go to connect on my phone, I am asked for values for th...
Red Light Hub 3 Overheating
I have a solid red light on my virgin media Hub 3 for over 3 months. I’ve also been having issues with my WiFi dropping on a regular basis. I have called virgin media a few times and every time the advice is different by the technical people. I have ...
Broke Hub 4 Help!
Accidentally knocked and broke my Hub 4, desperately need internet for Exam marking so waiting days without is a massive problem. Is there any workaround? (Something I can go out and buy and set up now?)Thanks in advance.
Outage in S25 + surrounding areas
Since about 11.30 yesterday there has been no internet in S25. Various other people in other S postcodes also have no internet. The service status page is not working, it would be really great to get an idea of when this will be fixed!
Broadband down in S25
1 June 2024No broadband in the Sheffield S25 area since yesterday. Confirm with neighbours that this is not limited to my own setup. No information from Virgin.
Kennington/Oval London area code
Hi,I need to telephone customer services but I cannot find my area code which is needed at the start of the call - SW9 Kennington, London. Thank you
