Recent DiscussionsReplacement Hub - waiting How frustrating spending 20minutes going through the phone options trying to speak to a human! The worst customer service call. i have been waiting for a replacement broadband box for month and whi...can u put a cat 7 the back of the hub 5x? can u put a cat 7 the back of the hub 5x as they give u a cheap cable but breaks after 6 months as i have the full fibre connection WiFi dropping out Hi, we’ve had an intermittent issue with connection for our WiFi for the last few yrs and it’s just unbearable now. We had a new router which made everything worse and the connection upstairs is ofte...Move router in home Hello, I need to move my router from upstairs to downstairs in my home as I don't get any WiFi signal in my new outdoor office even with a pod and a TP-Link extender. I can see that a few people hav...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...Extending Range to Garden Office I've got a definite dip in Wifi speed in my garden office (about 5m away from the house - on the other side of the wall where my hub 5 lives) Both house and office are very well insulated House s...Intermittent WIFI & Poor Communication from VM Bit of a long one here but just for context, this is a problem that's been going on for a few weeks now. There's been some construction area in Wolverhampton with the roadworks and improving road con...Remote Desktop Error 0x204 on Virgin WiFi Hi there, As the title suggests, I'm getting this error message: 0x204 from Remote Desktop. It's only happening when we are connected to our VM WiFi. It's just started recently and has worked fine f...No call from technician team after being told 4 times they will call? Hi all, anyone had an issue with being told a technician team member will call you within the hour of the escalation form been passed to them and it not happened? Intermittent Signal for 3 weeks Hi everyone, For 3 weeks my internet will keep cutting out briefly every 2-3 hours, and this is happening on devices connected via WiFi and ethernet. Before this time it has worked great. I am on...
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