Networking and WiFi

For queries with home networking and all things WiFi

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VM Connect app reset
I've just moved house. I moved my router to my new home so everything looks the same to my devices. I have the VM Connect app on my phone with all the readings of my old home on it but I want to remo...
TopherP
2 hours ago Place Networking and WiFi
116Views
0likes
6Comments
Unable to connect to Wi-Fi broadband at home, even though the hub has a green light and a flashing light
Hello, the Internet has been slow for the last week. I have tried to switch off from the power unit and turn back on and reconnect all my devices which highlight that it is connected to the Home broa...
Tahir3
2 hours ago Place Networking and WiFi
12Views
0likes
1Comment
WiFi not working
Hello my Wi-Fi is not working for the last two days. It has got a greenlight on my hub and I am connected but none of my devices are working on my Wi-Fi. I have disconnected from the Main for five mi...
Tahir3
2 hours ago Place Networking and WiFi
13Views
0likes
0Comments
Another Red Light On a Hub 3
Hi, Router has had red light on permanently for a few days. Have only today realised this is not 'normal' and that it should be white. Have tried the on off method and the pin reset thing. No change....
JohnHawkins
2 hours ago Place Networking and WiFi
16Views
0likes
2Comments
Replacement Hub - waiting
How frustrating spending 20minutes going through the phone options trying to speak to a human! The worst customer service call. i have been waiting for a replacement broadband box for month and whi...
LOUISEJC91
4 hours ago Place Networking and WiFi
89Views
0likes
6Comments
Red light
Hi I have a constant red light on router. I have tried turning off power and also a reset,checked all cables but it is still showing red light. From what I have read in community page the is not good...
Kadead
4 hours ago Place Networking and WiFi
17Views
0likes
1Comment
Broadband outage going on for days
There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...
Red0495
5 hours ago Place Networking and WiFi
167Views
0likes
11Comments
High noise levels and service dropouts
I'm getting high levels of noise on my connection and periodic service dropouts requiring a manual router reboot. I had a repull last year, and a recent visit from an engineer who checked everything...
cobrien
5 hours ago Place Networking and WiFi
135Views
0likes
13Comments
Free upgrade from Hub 3 to Hub 5 please
Hello VM Forum Team. I understand from a recent VM press release that VM has begun to upgrade those of us with Hub 3s and 4s to the Hub 5 without charge. Assuming there are no additional contractua...
Cardiffman282
6 hours ago Place Networking and WiFi
662Views
2likes
26Comments
Black WiFi pod high pitched noise
good morning everyone I’ve recently just renewed my contract and in the last few days I’ve noticed the pod I have upstairs is making a horrid high pitched noise.. kinda sounds power related. Having...
DeeNuttyDJ
6 hours ago Place Networking and WiFi
70Views
0likes
5Comments

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