POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Good evening My Internet dropped for at least 30 seconds today at 4.23pm just wandering if there were issues in my area. Hete is the error from my log.05-01-2024 16:23:42 critical 16 consecutive T3 timeouts while trying to range on upstream channel 8...
Hi I think my hub 3 is faulty. The WiFi has not been great for a couple of months and today there is no WiFi or phone and the router light is solid red. I tried a reset and this did not help. How do I go about having the hub replaced?
I have the same issue - upgraded to hub 5 and not been able to see my pod since- it just flashes white
Why am I paying £50 per month for this? https://www.thinkbroadband.com/broadband/monitoring/quality/share/80173234d9ae65895b021bf97ec89c94d609b7e5-02-01-2024 The difficulties I'm having doing what I want to do online due to your service is beyond la...
Hi I have had VM 1 gb service installed and I have numerous blackspots in the house. I believe I am entitled to up to 3 wifi pods. How do I order them?Thanks.
HiRecently changed my broadband package over from m250 to volt m350. Due to poor WiFi signal. I'm using hub 3.0. Both my partner and I cannot connect to the WiFi now since changing over. We are using android honor x8 mobiles. Virgin telling me its ou...
This is my first post, a novice seeking help. I use Virgin Media in Bristol, I connect to the Internet via a Hub3 and an ethernet cable. Using a Network scanner called Fing, it lists my ISP as Hydra Communications, Is this normal ? Any help would be ...
Hello community Happy New Year!I’m hoping to get some help, suggestions or where to turn go to resolve some WiFi challenges.Up until beginning of December 2023 all was ok with internet and WiFi. I had a power cut and power was off for around 4 hours....
I had issues with my VPN dropping out about eight or nine months ago, but the problem mysteriously cleared and it's been fine until yesterday.The VPN and broadband drops out, not for long (maybe 30 secs to 1 minute). Yesterday it did it half a dozen ...
We originally had a hub 3 with a WiFi pod.we have changed and got a hub 5 and the WiFi pod won’t connect, any ideas?
