Recent DiscussionsHub 3 reduced speed, possible outage, red LED Hi there, Issues started this morning. Speed tests over WiFi and hard cable were showing around 90Mbps when it normally is around 250Mbps. I rebooted my Deco mesh network and when retesting had the ...Virgin Media Hub no longer working Hi, My Hub 5 is no longer working. I have tried turning it off and on again, but during boot up it seems to get stuck at the flashing green light. I believe this is supposed to be a download of a so...Broadband keeps disconnecting. My broadband has kept dropping out until I have reset my hub, tonight I have noticed the power button on the hub is faulty, when switched back on you notice the white light on the front of the hub go...Broadband Crashing regularly early morning My broadband is crashing on a regular basis early morning. It doesn't automatically reset after these crashes with the hub requiring a manual reset. A replacement hub provided by Virgin shows same ...XGS-PON FTTP Installation Issues Hi, has anyone else who’s recently had XGS-PON FTTP installed experienced problems with the Hub 5x failing to obtain an IP address from Virgin Media’s network? My install and activation was schedule...No Ranging Response received - T3 time-out Hi there, We are having persistent issues with high latency and high jitter which are affecting our home network The network logs show T3 time-out. I restarted the Hub 3.0 since the last once at...Archer T9E /Virgin Hub 5 Hello I had to move my PC upstairs anf my Virgin media Hub is in the room below. My PC has Wifi card so was lucky still connect . But the Network Adapter shows wifi 4 (802.11a and 2,4 ghz on chann...Atom restart failure Hi hub 3, I keep getting frequent disconnects which aligns to green WiFi light flashing. Running the test I get "intermittent issues reported" but then they resolve. looking at logs I have a lot o...VM Connect app I’m not able to do speed tests on my CM Connect app, it’s all showing as connected but I can’t seem to connect to the hub to do the speed test Wi-Fi signal intermittent (especially on phones) We recently joined virgin media (last month) as we were out of contract with another provider. Ever since joining, our Wi-Fi has been hit and miss around our house. iPads, tvs etc can buffer at times...
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