Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

is F-secure included in Home Works contract?

Virgin Media customer service people seem to be confused with Home Works and F-secure.My  anti-virus F-secure from VM is expired and when I asked them to renew my subscription,I got the answer as don't worry about it, home works protect the broadband...

Resolved! internet

To add to my dissatisfaction with VM, I have just experienced an ongoing issue with my internet connection. I keep getting cut off from the internet and VM say there aren't any problems in my area. I have unplugged and plugged in my router numerous t...

Bryzza by Dialled in
  • 6 replies
  • 0 kudos

Hub 5 Keeps Restarting - Log Included

Hi all, my Wi-Fi has started to randomly reboot very hour or so, and is causing a nightmare for home working Teams Video Calls etc. any idea how to fix? Log entry showing reboot is below. Many Thanks!Time Priority Description03-11-2023 13:03:33notice...

gphome by Joining in
  • 15 replies
  • 0 kudos

Orange Light on Hub3. Dropping Teams Meetings

Hi,We had a Hub3 delivered a week or so ago. It has a constant Orange Light showing but the WiFi does work as expected most of the time. However it regularly drops MS Teams meetings/ calls (4times today). We had no issues in the past with a previous ...

Dwatkins by Tuning in
  • 12 replies
  • 0 kudos

Network issues after engineer visit

I had an engineer come out today. He changed all of my cables and connectors, as I did had some really bad readings. He fixed those and put an attenuator on the box at the front of my house as he said I was having too high of a signal coming through....

Aedrothica by On our wavelength
  • 11 replies
  • 0 kudos

Issues with hub4

Can anyone tell me what this means and how to fix it. My hub 4 keeps stopping and rebooting itself, ive tried all the usual fixes but it’s still doing it. Help. 

Al23 by Joining in
  • 7 replies
  • 0 kudos

Resolved! Plastic cover for cables outside house broken off.

Hi Just signed up to ask about above issue. Seems other customers have had same. The brown triangular box outside house that covers the cables (before going into pavement) has completely broken off and vanished. It was only held in place by a loose s...

paul_68 by Joining in
  • 4 replies
  • 0 kudos

Help hub 5

Please can someone help me.    For some reason a friend told me to buy a router and use it with my hub 5in modem mode.   Which we did for about a week.  We had nothing but problems and have no taken the router away. We have pressed the rest button un...

Sare by Joining in
  • 8 replies
  • 0 kudos