POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Upgraded to 1gb internet and received a new hub. Installed on Friday morning following the instructions included. No service since then (now 3 days later). Called VM who said there is a fault on their end and they will investigate and fix it. Later u...
Posted on here a few days back about intermittent Internet connection and have just had a call from someone claiming to be virgin saying they need me to open my phone/ipad etc so they can remotely see what's wrong. They hadn't even asked account hold...
I have the connect app and it will not recognise the pod. It just slowly blinks a white light. I have left if sitting next to my hub4 for over 24 hours, as some have suggested, and it has not connected. I have reset my hub4 back to factory settings a...
Hi, I have recently stated to get Error 403 on the British Airways website. It happens when connected using VM Internet connection on PC, phone and tablet. If I use a VPN I don't get the error. Does anyone know how to resolve?thanks
Suddenly I’ve a privacy warning issye with our VM Wi-Fi on my iPhone (SE2). When I check the advice is to change from WAP2 to WAP3. We have a no 5 hub router. Why has this suddenly happened? Help!!!
So for years I have had my VM superhub 3 in modem only mode, and use my Asus RT-AX88U for DHCP and Wifi etc.Connected to the Asus router I have a couple of Netgear GS308 switches, and everything plugged into them, via Wifi, or directly plugged into A...
Brodband and WiFi connection and speed issues from day one and faulty equipment poor cable connection and router and tv box running hot sent numerous emails and complaints but nothing getting done horrific provider
brown box has blown away leaving cables exposed worried about further damage . how do i get it replaced please
Hi there.I am back again with yet more issues with my downstream/upstream. Once again we are experiencing huge drops in both download and upload (mostly the latter, I think) with some packet loss mixed in. I am currently running a fresh BQM but it's ...
Anyone out there know why my PS5 isn't being shown in the 'connected devices' list? Means I can't pause/unpause it like all the other connected devices (which ARE listed). Very frustrating, as I want to control my kids' gaming hours.
