Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Resolved! WiFi Calling Not Working

I have a Galaxy S22 with SIM only contract, I have enabled WiFi Calling on my phone in settings but it does not work.  Any ideas how to fix?

YodaP by Joining in
  • 6 replies
  • 0 kudos

No Internet for 24 Days and 9 Cancelled Engineer visits

I have had No internet for almost a month and Virgin appear not to care. No communication other than an almost daily text saying 'Sorry for the change of plan your appointment has been moved' . When I finally get through to talk to someone to find ou...

rsb993 by Joining in
  • 1 replies
  • 0 kudos

Superhub 5 Rebooting last three days

HiI noticed the last three nights when looking at my BQM's, they seems to be a loss of packets around 2am in the morning for the last three nights.  I checked the SH5 logs, and there are three entries saying the router re-booted.Does the SH5 have a b...


Winter Weather ruins the wifi

Got suggested to make a pointless forum post about how when it’s winter time my internet stops working 3-4am and then starts working at lunch time when the weather is warmer. Yes, I have looked at the service status and there is nothing wrong with it...

Schanw1 by Joining in
  • 6 replies
  • 0 kudos

SYNC Timing Synchronization failure

My internet regularly drops out and it is becoming infuriating. I recently upgraded to the 315m speed thinking this would stop it but it’s still the same. I checked my network logs and I seem to continually get the below.  Network LogTime Priority De...

Hub 3 connection issue / faulty hub?

Hopefully the community can help.Today my hub 3 decided to drop all connections, both wired and WiFi so no devices can connect to it.I have worked through the help guide on the support page and let the system do the scans, however at the end the "cha...

Virgin Connect App

I recently ordered a wifi pod to only realise now that the Virgin Connect App forces one SSID, meaning that the pod is now going to be useless as some devices require me to split 2.4 and 5ghz. Is there a way to still use the pod and have it split?