UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
HI Guys I am getting these errors in my hub 5 logs, anything to be concerned about?Network LogTime Priority Description 25-07-2023 23:16:13noticeREGISTRATION COMPLETE - Waiting for Operational status25-07-2023 23:16:07noticeDS profile assignment chan...
VM connect app forcing me to optimise network. But I want to keep my 2G and 5G networks separately which makes it easier for me to identify connections. Also, on VM connect app my wifi pod connection status is always fair regardless of where I place ...
One of my WiFi pods makes a loud noise like a fan running is inside and it is about to take off. The other one has never made this noise, any one else had this problem?
Hi there,We are suffering from the red light issue. Also my wifes IT team have diagnosed a disconnection issue that is affecting MS Teams - we both work from home. Finally our phone line is not working. I've restarted twice with no change. The router...
I would like to ask why, when I have used the MediaConnect app several times and fed this back and when I have spoken to various teams on four separate occasions now with varying messages and results including promise of a number of a WIFI pod, I am ...
Hi I recently got upgraded to the Hub 5 and at the same time got Sky Q installed. The Sky Q main box is connected to the hub via Ethernet. Every day the Sky Q comes up that the Internet connection has been lost and I have to reset the Internet connec...
What's going on?I have the 500Mbps service Ha! Ha!Currently getting 15Mbps. Yesterday it was around 200Mbps. A couple of days ago it was over 500It's up and down like a yo-yo. Virgin get your act together before I look elsewhere.I was told back in Ju...
Hi I have had a red light on my Hub3 for the last week, the internet seems to workong fine however. Is this cause for concern?Thanks
I'm on Gig1 and have the new Hub 5. And performance has been up and down recently. I have switched the router into modem mode to take advantage of my Nighthawk MK83 Mesh system for better range. Occasionally my Wi-Fi speed will drop to 450-550mb but ...
My Virgin Media Connect App updated yesterday and now when I try to use it, it can't find my Hub 3 and says I need to connect to it, which I am with full signal. I have reinstalled App, rebooted phone and Hub, so it would appear to be the Android App...
