Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! WORST EVER CUSTOMER SERVICE
I’d like to share my worst experience about Virgin Media CCUSTOMER CARE.No Internet or partially internet for 4 days. Appointment for a technician visit booked by Virgin Media over phone call. Received message on my Mobile phone saying:“Appointment i...
Router mode/modem mode conflict
This is for Superhub 2. I changed the superhub settings from router mode to modem mode & connected my computer to it directly without an external router which worked, but when I did a full reset to switch it back to router mode,the Internet no longer...
Resolved! Blink Sync 2 Module not connecting
Hi everyone,Newby here.I've just had a new cable installation with M125 and Hub3 router and I've been steadily getting all of my devices and Smart/IoTs connected (about 25 in total). The only one remaining is the Blink Sync 2 module for my security c...
Transfer account to tenant?
Hi,I have virgin media packaging running into the two apartments that I have in a house conversion. One of the tenants is looking to keep the current package - can I transfer it to their name. The other tenants wants to use Octopus Energy, is it easy...
Longer Router Cable
hello people ! hello Virgin mobile three questions first : why there is so hard to find any contact to you, via emial nithter phone(I don't mean soulless bots) for simple requests? really I had to sign up , create account , verify on this forum, just...
Connection Keeps Dropping - router data included in post
Hello, For the past two days our connection keeps dropping randomly. This is affecting every device, whether on WiFi or connected via ethernet cable. Online games are frequently disconnected, streaming buffers regularly and even internet browsing can...
Router mode/modem mode conflict
This is for Superhub 2. I changed the superhub settings from router mode to modem mode & connected my computer to it directly without an external router which worked, but when I did a full reset to switch it back to router mode,the Internet no longer...
WiFi issues on Hub 3
I’ve been having issues with my broadband connection for over a year now, and wondered if anyone could offer any advice. I’ve had the hub 3 for a number of years now, and for most of that time I had no problems, but over the last year or so, I consta...
Resolved! Wifi slow on MacBook Pro but fast on all other devices
My internet is exceptionally slow (like so slow I don't even have the bandwidth to run a speed test) on my MacBook Pro, but fantastic in all other devices, including an iPhone, an Android phone and two PCs. The speed is slow regardless of where I am ...
Pods with Ethernet
HiI have 1gb from the hub 5, but was wondering if I can run an Ethernet cable from hub in front room then upto the loft where I want the pod.Is that a good way of going ?
