Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Resolved! Connect App and Wifi Pods not connecting

Recently received a Hub 5. I can’t get the connect app to find the router, and also wifi pods won’t connect. The hub works and I have internet and wifi.Performed all usual troubleshooting:Hub: rebooted and also performed full reset.Connect App: tried...

SteveTu by On our wavelength
  • 27 replies
  • 0 kudos

Password to hub 4 not working

I need to access my hub 4 to change settings but the password on the router doesn't work, I haven't changed it and there's no reset password option. Been on the phone to some clueless guy for half an hour that said he couldn't help if reset won't wor...

Zolamac by Joining in
  • 1 replies
  • 0 kudos

Re: Forgotten/Lost Password for Super Hub

I am trying to gain access to my mother's "Super"  hub 2aC.  She, not surprisingly, has no recollection of any password. When I type into my browser, I get a page asking for a password (no username is requested).  When I try the usual can...

crjamie by Joining in
  • 5 replies
  • 0 kudos

Hub Move request

Hi, It's in a bit of a bad spot nowadays due to some changes in the house and it's getting a bit hot where it is - I could do with it moving to a more central location. If someone could look at my specific account type and see about it being moved, a...

thundyuk by On our wavelength
  • 3 replies
  • 0 kudos

Resolved! Wifi Pods Losing the will to live

Hi new to the forum and hope somebody  can help. Long story  cut shortBackgroundVM Volt 500Superhub 3 in router mode all set as came except for a guest wifi  network2 wifi pods working ok not great but getting a good enough signal to the office at th...

Billbod by Tuning in
  • 14 replies
  • 1 kudos

Cancel engineer appointment

Hi, my wifi went down this morning. I did the online tests and an engineers appointment for tomorrow afternoon was scheduled. My service is back up and running and I no longer need an engineer. The link in the text message to cancel or reschedule the...

wifi in garage

Hi all,I currently use a virgin wifi powerline booster in my garage to get internet, which works ok but only getting speeds of approx 10-20mbps. It works using the electrical circuit from the house which runs up to the garage. Would the wifi pod boos...

Intermittent WiFi Issue

I have had the above issue for a few weeks. Anything connected to the hub via ethernet receives a signal fine. Devices that connect via WiFi intermittently get a signal but keep dropping out. Devices include a sound bar, a couple of iPhones, and a no...

Brown box outside broken

The brown box on the wall has been broken due to the bad weather. The wires/cables are exposed and are at risk of damage. Is it possible to have it replaced? 

april-jm by Joining in
  • 2 replies
  • 0 kudos