Recent DiscussionsEPH Gateway compatiblity I have an EPH gateway used for controlling my heating via WiFi, and have used it for 3 years without issue. About 3 months ago it started dropping off the internet and after 3 or 4 visits the enginee...Hub won't reconnect after powering off Having had slow connections and regular drop-offs, 2 weeks ago, I followed VM instructions to reboot my Hub 4 by powering it off, leaving for 30 secs, checking all connections, then powering back on....No Internet to tv & TiVo box Every evening my internet to two televisions won’t connect although the internet test says 229.81mbps & I have internet on phone/tablet. Why? Power level and errors So, my Internet in my eyes been fine, I haven't noticed any dips or stuff, only when using remote play had a bit of lag. But anyway, after looking at something I had no idea what was, I finally co...VM connect doesnt recognise the wifi network What? The VM connect app on my Samsung s25 phone was working last time i opened it. But today i get the msg that it doesnt recognise the wifi. i press the reload WIFI button & then get a window sayin...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Connection dropping intermittingly Good afternoon! For about a week now I've noticed that my internet connection drops for around 5-10s every 20-60 minutes, sometimes multiple times over a 5 minute period and I have no idea why. I am...Missed Appointment I was due a visit from an engineer today between 12 and 4, but never heard anything. On checking my letterbox after 5, there was a note to say the engineer had called at 13:20. I have a doorbell that...Intermittent connection I’ve been having this issue for months where my connection is perfect for maybe a few days to sometimes over a week, then it will just completely disconnect for hours, for days if not weeks. I’...How to order free WiFi pods Hi can you help me please order some of the free WiFi pods I’m on the 1gbps package I’ve done the scan on the connect app but doesn’t give me an option even though speeds are bellow the 30mbps they ...
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