Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
NAT Loopback Stopped Working
I have the WAN IPv4 address of my router linked to an external domain because I run a home server for things like home automation.Up until today I was able to access that domain from inside my home network, but that has stopped working. Strangely I'm...
no internet I need this for working from home
I have a red light on my router and now I’ve no internet I need this for working from home
Virginmedia pods reset
hiI have just had a new Hub5 installed. i have 2 Virgin Media pods that were associated with my previous Hub4. How can I now reset them to associate them with the new hub?TIA
Virgin Media Connect App not connecting
I'm trying to sign in into the VM Connect App on android and it says it can't connect to server and to try again later.This is happening for days now so I don't think trying again will work.I tried deleting the cache and data but that didn't help.Any...
Broadband disconnects and speed issues
I have been experience disconnects and speed problems for months. It has caused many problems from being unable to connect to meetings online to my kids experience disconnects while trying to do homework and gaming. I find it has become second nature...
Network Routing Issue
Hi,I believe there is a routing issue with the Virgin network which is preventing me from accessing my work e-mail. I am trying to connect to 'id.nordcloud.com' but the connection times out. This problem only started today and has been working fine f...
How to setup my firestick to run at 2.4ghz only
I want to run my fire stick at 2.4ghz instead of 5.0ghz how can I set it up through Mac filtering?
Intermittent internet at start-up
HI, I have a SuperHub3 with two PCs connected via ethernet and laptop, 'phones and tablet connected via wireless on the Guest network (the main wireless network is not used).Over the last couple of months I have had problems where devices could join ...
No Internet
Home from work and no broaband. The missus said not working this morning before she left at 10am. Have followed the guidance on the app. Switched off hub, unplugged, waited 5 mins, reconnected everything after checking all connections and.... Still n...
Windows laptop drops off VM wifi
Hi, Has anyone else had issues with windows devices dropping off the WiFi. All other devices are fine. It all started a couple of weeks ago, finally got through to India and they said that they would do something to my router, that's when everything...
