POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I upgraded with VM broadband over a month ago. I was promised existing VM boosters would continue to work with the HUB4 (lies) from both telephone advisor and engineer. I contacted VM who advised that if I wanted the new pods I could have 3 pods if I...
I have a superub which was installed by Virgin a long time ago, it's located in a loft room with a coax cable running from the virgin box up a drain pipe and into a loft room . I now wish to move it from the loft room into the Front room.I was wonder...
I managed to eventually contact some one on Thursday 8th February to report the faulty box. They were certain that it was a network problem and would monitor my internet for the next 24 hours. Now, I may be missing the point, but if a mains powered w...
I’ve today moved from a personal account to business account. Surely this should be better, right? The signal strength is very poor so only get WiFi in close proximity to routerWhat’s the best option? Plug in booster ? Or mesh setup
HiMy parents have been experiencing intermittent issues with both their phone (plugged into hub) and internet and I have noticed that the hub 3 power light is permanently on and red which the online information says is due to overheating.I phone tech...
Noticed yesterday that my hub 3.0 white light has changed to red. I believe this indicates that the hub could be overheating. The hub is cool to the touch and the cables at the rear of the hub are also cool. Can I keep using it. I did for safety reas...
Can anyone help my internet has been down since yesterday morning I went in my router  and it says this any help much ly appreciated.
Some time ago I posted about how my last contract came with a Hub 3 that was clearly ancient and had a very unpleasant smell and was covered in deep scratch marks.I am a returning customer and just started a new contract, got sent my kit, and it appe...
I have a solid red light on my v3 router, internet works though.
Despite 2 phone requests there seems to be no way to order a second wifi pod. The VM app tests fine in most of the house but in a couple of locations there is no signal and thus a speed check won't work. No speed test, means no speed test failure, ...
