Recent Discussions2.4Ghz on guest network My hub 3 is set for 2.4 and 5 ghz but I only want 2.4 on my guest network. SSIDs I have OG and OGguest. How do I set this up please. Smart TV’s & Firestick losing connection Hi hoping someone can help!! Only had VM broadband a month or so sporadically we lose connection on all devices yet no issues are found when I run test. And again tonight we have connections on phone...WiFi Pod black My WiFi Pod black won't connect to hub 5, it was previously connected to hub 4 and working, can anyone help? New router needed Hi, I’ve recently been having some problems with my router (Superhub 3). It’s been periodically kicking all devices off it. A few mins later the network appears again but won’t auto connect the devic...How can I book a engineer for a broadband socket installation? I am unable to speak with someone from Virgin Media so I can book an engineer appointment for a broadband socket installation. I ordered the Quickstart installation kit for the broadband but I noti...Solid Red light on Hub 3 My WiFi has stopped today. The service status is green. I’ve turned off the hub and unplugged it. It’s now stone cold but still has this overheating red light on. I can’t see anyway of contacting Vir...Red Power Light The power light on my Hub 3 is constantly red and has been for some time. The unit feels hot to the touch and I am concerned that it is overheating. I have tried the recommended power off/on and res...NE34 outage - now over 3 weeks Is there any information on a true resolution date for this? I've been told 6 times "We have identified the problem and an engineer is on the way. The estimated repair time is now..." 17/06 13:15...Hub 5 Old SSID? Hi, My old hub was recently replaced with a Hub 5. This is working OK but it is connecting to the old SSID and the new one is not listed on the available connections. It's showing the connection a...Wifi Pods - how to order Hello, I was wondering if you could help me please. I did the speed test and it shows that some areas of my house the speed is minimal. I spoke over the phone with VM and I was told that I could appl...
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