Recent DiscussionsRemote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Regularly have to reboot Hub 3 Every few months, I have to reboot my Hub 3, then my WiFi pods disconnect and refuse to reconnect. I end up swapping them around because when setting them up, you have to assign them a location, even...Intermittent issues for 2 days Hi, As no engineers available for several days thought I'd post this here in case anyone knows why getting such bad / intermittent service. The service has been worse since locked into an extensio...Hub 5 now standard for all new connections? Hello Im planning on getting virgin media broadband installed at my new property. Are all broadband packages now provided with a hub 5? The website seems to show a hub 3 on lower packages. I’d be ...A week to fix an outage in Plymouth??? Is everyone on holiday? Almost as bad as South West Water's response times. Makes you think about switching provider... I hear Cityfibre are extending their network in Plymouth. Perhaps some competit...Internet only works between certain hours? My internet connection has only been working properly between roughly 10:09am and 4:01pm every day, and this is now day 5 of the issue. Outside of those hours the service is basically unusable due to...Wifi problem Wifi working fine, then suddenly disconnects and states Internet unavailable ran a diagnostic test which is fine until it gets to WiFi, then shows errors. Then, will reconnect only to stop again, so...Netflix error - VPN or proxy error Hi there First post. Had VM for a week now and been watching Netflix each day during that period with no issues Tonight my wife tries to watch a series she's binge watching and the error 'There's ...SolvedRed Light on Superhub 3 I have the same problem as the post in the following link which has now been turned off for discussion https://tinyurl.com/bp55ca6y The red light on my superhub is on and restarting the hub has no ...SolvedBroadband keeps going off at the same time Hi, I have a problem with my broadband going off, it has gone off 4 times in the past 7 days and each time it remains off (blue light flashing on router) until the early hours of the morning. For the...
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