Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Regularly having to reboot hub

Hi, I have the Hub5 and it’s regularly losing connection at night. I test the service and that says it’s fine. I have to turn it off and wait about 10 minutes for it to reboot itself and then it comes back. This is getting really frustrating with how...

Resolved! How incompetent can Virgin Media be!!!!!

Has anyone else had total incompetence from Virgin Media ref Wi-Fi Pods? We had one sent out which worked with our hub 4 and covered one of two black spots in the house, phoned to ask for a second and was told there is a power fault with the Hub 4 an...

Buffering /Streaming

Currently experiencing intermittent buffering issues when viewing Prime on main TV or BCC via Wifi.   The Virgin Hub is in modem mode.  According to Virgin media checker there are no local issues but showing faults in the logs 'No Ranging Response Re...

Verisure Alarm interference

Hi all,Does anyone experience interference with there Virgin Broadband, that could be connected to a Verisure (or similar) alarm system (inc an Arlo Doorbell). ??We cannot pin point exact dates but for the past few months we have had endless issues (...

Broadband Keeps Dropping

Hi, so I've been with Virgin for at least a year and a half now. In the past few months the service has been getting worse and worse. Internet dies on daily basis, from 1 minute to 5 minutes apart. I've tried everything and even had two technicians c...

Moving wifi hub from upstairs to downstairs

Hi there,I've been trying to work out how to arrange an engineer to relocate the location of my hub which is currently upstairs. I'd ideally like it moved downstairs as it is move convenient.I can't quite find anything on the help section so was hopi...

Louise74 by Just joined
  • 2 replies
  • 0 kudos

Wifi - losing signal

Hi.   I have had virgin wifi for a couple of weeks and have noticed over the last few days that devices that are connected up stairs keep loosing single for about 30 seconds to 1 minute. I live in a average size 3 bedroom house and the router is as s...

Paulski1 by Joining in
  • 1 replies
  • 0 kudos

Always One Channel High SNR

I always seem to have one downstream channel with high noise - it's always either channel 4 or channel 12 with a bit of overspill into adjacent channels.Every time I reboot the router within a very short time channel 4 or 12 goes down to 33.Also I of...

Packet loss and high latency

Hi,I’ve been having various issues with Virginmedia Broadband for about 3 months now, the first issue was the time it takes to load websites, which I believe is related to DNS, but Virgin sent out an engineer who checked everything and couldn’t find ...

1f0d714f57edfd152465e5f7204164d6ac2deda5-04-10-2022 1060026a36c23642a0089e348da486db294be56c-05-10-2022 a5e79b5d38a63c4ea79760dda4471b4b64831294-06-10-2022 c52ac3468504ce779a14ecc2fcaa9284b79c81b4-07-10-2022
Dannyc91 by Joining in
  • 7 replies
  • 0 kudos