Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi, I have the Hub5 and it’s regularly losing connection at night. I test the service and that says it’s fine. I have to turn it off and wait about 10 minutes for it to reboot itself and then it comes back. This is getting really frustrating with how...
Has anyone else had total incompetence from Virgin Media ref Wi-Fi Pods? We had one sent out which worked with our hub 4 and covered one of two black spots in the house, phoned to ask for a second and was told there is a power fault with the Hub 4 an...
Currently experiencing intermittent buffering issues when viewing Prime on main TV or BCC via Wifi. The Virgin Hub is in modem mode. According to Virgin media checker there are no local issues but showing faults in the logs 'No Ranging Response Re...
Hi all,Does anyone experience interference with there Virgin Broadband, that could be connected to a Verisure (or similar) alarm system (inc an Arlo Doorbell). ??We cannot pin point exact dates but for the past few months we have had endless issues (...
Hi, so I've been with Virgin for at least a year and a half now. In the past few months the service has been getting worse and worse. Internet dies on daily basis, from 1 minute to 5 minutes apart. I've tried everything and even had two technicians c...
I am sat less than 3 metres from the hub5. Given there were packet loss issues reported by my thinkbroadband monitor yesterday, I ran a speed test.My phone usually reports upwards of 800 Mbits in speed tests. I am currently getting 25!!Opened the V...
Hi there,I've been trying to work out how to arrange an engineer to relocate the location of my hub which is currently upstairs. I'd ideally like it moved downstairs as it is move convenient.I can't quite find anything on the help section so was hopi...
Hi. I have had virgin wifi for a couple of weeks and have noticed over the last few days that devices that are connected up stairs keep loosing single for about 30 seconds to 1 minute. I live in a average size 3 bedroom house and the router is as s...
I always seem to have one downstream channel with high noise - it's always either channel 4 or channel 12 with a bit of overspill into adjacent channels.Every time I reboot the router within a very short time channel 4 or 12 goes down to 33.Also I of...
Hi,I’ve been having various issues with Virginmedia Broadband for about 3 months now, the first issue was the time it takes to load websites, which I believe is related to DNS, but Virgin sent out an engineer who checked everything and couldn’t find ...
