Recent DiscussionsNew Customer, Received Hub 5 Gig1 today but its not working, Hopefully VM staff can see this Post! Hello New Customer Received Hub 5 Gig1 today but its not working, called up to activate it, talked to two different people on the phone to troubleshoot the HUB and its still not working its ...Having an issue with packet loss and latency spikes I have an issue where i frequently get packet loss (low 1-4%) and ping spikes. This happens on both ethernet and wifi so i know its not an issue on my end. I recently had an engineer come and replace...VM hub 5 and TP Link VR400 I have a large ish house with solid walls, very few stud walls so coverage has always been an issue. I have a CAT 6 Ethernet cable under flooring connecting the Hub 5 via Ethernet to TP Link Archer ...WiFi poor optimisation Lately, the Wi-Fi speed in some rooms has been fluctuating between 5 and 50 Mbps. On certain devices, a Speedtest shows over 100 Mbps, while at the same time, another device might only get 5 Mbps. I ...Hub 4 Issues Hi, on Thursday morning my internet stopped working and the hub was in a loop of flashing blue light, then white light, for a number of hours then it started working again automatically, then today ...How to get WiFi Pod Hoping someone can help as tearing our hair out here. We have a room that gets patchy WiFi at best and often drops off altogether. When i renewed my contract i was promised a WiFi pod (back in May) ...5 days no service! We are now on our 5th day with no service after our landscape gardeners cut our cable by accident. Totally understand that’s not virgins fault. But I first had to push to discover I could pay for the...Cannot load HUB 4 settings via '192.168.0.1', page is unresponsive on all devices. Hello, I have a virgin media hub 4. My WiFi has been down since 5pm yesterday (Friday 24th October). Today I carried out a reset on the hub 4 holding down the reset button (with a pin) for 60 second...No Data from Superhub 5 When I signed in to my Superhub 5 today using 192.168.0.1 to check something it did not supply any data for DHCP. I also tried Connected Devices and also nothing. Ethernet & wifi fails diagnostic tests Ever since we’ve had our install, out networking has suffered from intermittent internet loss, watching any streaming service, BBC Chan 4 etc will stop playing several times in one evening & start to...
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