Recent DiscussionsCannot log in to the app. I cannot log in the the Virgin media app. the app asks me to verify my email which I do and all i get is a blank screen. I do have an account with Virgin and the app worked yesterday. Am i doing som...Changing the way you sign in to My Virgin Media On 19 June I received the Email below from Virgin Media I have attempted to log i to my Virgin Media but neither the Virgin Media nor the third party Email addresses work with the password. I have t...Can't take incoming calls-'number does not exist' I cannot receive incoming calls on my landline.Tried with various mobiles and get the message 'the number does not exist'. 2 Superhubs showing on my account details Hi, Not an urgent one, but was a bit confused to see the app suggesting that I have 2 superhubs. Definitely only got the one, and worried that if I were ever to cancel my services that I coul...Signed up with wrong email address Hello, I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased. Please cou...SolvedUnable to see new account in app after moving house Hi, I moved house 4 weeks ago, my account is still showing my old account (closed) and i cannot see my new account, can someone please help, I tried to register new account under a different email...VM Connect "Account is inactive or closed" I need to order a wifi pod due to wifi black spots. Trying to get into the VM Connect app in order to run the test, however, I get the error message "account is inactive or closed". It offers me the...Unable to re-set password in app Ive tried this several times and not receiving the emails to reset password - cant face trying to get through on phone - can I get help here? username or password invalid i can sign in to this site on my laptop using my saved credentials without any problems but if i try to sign in on my mobile phone via the virgin media app i cannot log in as it does not recognise ei...Cannot access my virgin media account I have been a long time amount holder with virgin and currently I cannot access my virgin media account. I have a blueyonder email address that I always use to sign in. I have tried resetting passw...Solved
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