Hello.I recently agreed to a new contract which specifically stated it would be exactly the same package as my previous package but with a jump in price from ~£75 to £90.08.I have multiple emails of proof of the contract I agreed to. I thought all wa...
I accepted a special offer of reduced direct debit for 18 months. I notice TNT sports has been removed. any chance I can get it back. Ann
HiI’m thinking of moving from TiVo box to stream and was told by VM that I can’t have stream. ALL existing customers on tv boxes CAN NOT get streaming as the VM system won’t allow it. They are working on changing their system but no news how long it ...
i am just wondering if anyone knows if there is a limit on how many PPV'S you can watch a month as i am wanting to watch WWE Crown Jewel this Saturday and i also want to watch WWE Survivor Series: WarGames on the 30th of november, will i be able to ...
Earlier this afternoon, I used the webchat to try and sign up to one of the essential social tariffs. I was sent the agreement which I decided not to agree to as the contract had a higher set up fee as advertised on the website. I requested that the ...
I am looking at renewing my contract told same plan would be £82.00I was offeredVirgin TV 360 boxMixit TVVolt 250 (125-250) BroadbandAnytime chatterOnly for 82.00GBP.Why so high I am paying £43 pounds now?? Can virginmedia.com explain why you not off...
Hi,Having a bit of bother and hoping for some help.I accepted a contract renewal via e-mail on 18/10 order# CH2081378037It hadn't gone through a week later, so I contacted support via Webchat, who couldn't see any such order and offered me a much hig...
I’ve been sent an email offering me 20% discount if I renew my contract. However, when I click the link I get the message, “oops! Looks like something's gone wrong. We couldn't find the page you're looking for.” Furthermore, I believed that I had alr...
In our latest bill we have an extra £7.49 for 'on demand charges (additional feature 18+)' This was on 26th Sept but we have not purchased anything extra! I went onto the chat helpline but all they can say is that it's for an on-demand item! Please c...
Should I be concerned that the wrong customer name is on the pre-printed Yodel label? I do not want to be hassled or charged for kit because it's not recognised as coming from me.
