Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsAre there any humans that work for VM I need to complain about my bill, but I can't speak to anyone. Does anyone know what number I can call? I've tried 150 but that doesn't let me get anywhere. Aklamio will someone please help me before I combust. I am trying to set up an Aklamio account to receive my £50 from a referral - the other half has received his no problem, but every time I click on the li...IDF-12B Issue. Hi ive been locked out of everything, my VM, TV apps. And just get this error. I've tried everything suggested, even another device, even though I'm on the device I always use. I have no VPN. Can y...Returning Equipments I left virginmedia, and I returned the hub and the tv box with the package that virgin media sent. I have confirmation from Yodel that the package has been returned to Virgin Media on 07/10/2025 but ...Reminder Letters for Returned Equipment i’ve returned my equipment and have a receipt from the Yodel drop shop, but i get reminders from Virgin please acknowledge Accepted renewal offer online 2 weeks ago, no sign of it in account & no contract received. Hi, I accepted an online offer on the 29/09/25. I received 2 emails, one with an order reference number, and another with two pre contract documents. There's been nothing since. I checked the accou...App sign in I can no longer sign in to the App nor on the VM Web.. I have tried all the basic options to fix & also followed the all advanced options offered but still the following problems. Enter Email Addr...Cant login on my VM so I use my @ntlworld.com login expecting to see the new single sign on and i get this message and, what been so annoying, when you click on contact us it sends you on a repeat loop of diagnosis and ...Unexpected new contract when moving home Hello all, I'd really appreciate some help (and some hope) with a contact issue. We've been Virgin Media customers for 5+ years and we've been happy with the quality of our M50 Fibre Broadband deal ...SolvedNo access to my account Ever since virgin started asking us to use 3rd party emails I have been unable to access my primary account. Obviously I did something wrong at the time but now I can only access my secondary account...
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