Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsNetflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedUnable to switch to ebilling I had my account set up for me by someone at Virgin, but they didn't sign me up for ebilling when making the account as I've seen on my first bill a charge for a paper bill. I've tried following inst...Account Email Change Hi, I need to change the email address of my Virgin account but have lost access to the one I originally signed up with. Can anyone help me do this, please? Monthly bill not taken from my bank account. My VM account for broadband and home phone is normally taken on the 19th of every month by direct debit. It is now 5 days since that date and still no payment has been taken from my bank account but...Unable to link Virgin Media account to VMO2 Hello, I’m also a new customer and having the same issue as many others. I am unable to link my VM account to VMO2 ID because the system thinks my email address is non existent. See screenshot atta...SolvedUnable to provide WiFi I signed up to virgin media on the 5th of August and received my equipment on the 8th. I couldn’t set it up so they sent an engineer out a week later. When he came out he informed me that they don’t ...Total Loss of Service, Warning to New Customers Just felt the need to share my experience thus far with Virgin Media after being left without internet and tv through no fault of our own. Hopefully this gives new potential customers an idea of what...Area code Hi I am a new customer but I can’t log onto the virgin media app as I need an area code. We haven’t had a contract or a bill or anything via email that contains this information post code is Cb233xp ...Relocate Omni Box Good Morning, i need to arrange the move of our Omni Box from the front of the property to the drive. Can you assist? Netflix I have mega tv bundle how do I get free Netflix any ideas peeps thanks in advance
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