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Forum Posts

Price agreed different to price on contract

I agreed a deal with retentions yesterday at £67/ month for 18 months. This was reflected on the pre contract documents received by email.A couple of hours later I received the full contract and the price had gone up to £77 for no apparent reason! Ha...

ctbfc by Joining in
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Will I lose sky sports discount

Just renewed contract with a discount on main services and a add on sky sports sd aswell for 18 months .Noticed in my virginmedia I can upgrade sky sports to hd for 18 months for 3.50 would I lose the contract renewal discount on sky sports sd .

Unrequested Netflix added to Bill

I've just received this month's bill and seen that it had increased dramatically when looking into the specifics of the bill I've randomly had a Netflix £17.99 charge added to our account.  Under the "Stream Subscriptions" section it claims "Subscrip...

Moving TV and hiding wires/connections

I've recently re decorated, I want to be able to move my tv around from one side to a other without wires seen. I'm gonna hide the cables what spilter do I need and connections in order to come off the vm connection to go spilter one cable one side o...

Resolved! Cancel and my partner join as new customer

my contract is coming to an end and since virgin have zero interest in giving me better deal after 20 years plus with them .I am rarely at home anyway with work but if my partner wants virgin services and pays for it herself, can she get the new cust...

Saarp Practice by Virgin Media

Today, 14th June 2024, I had an email that invited me to  "Renew your contract". So I clicked to read the offer. Next thing that happened, Virgin Media sent me a contract document. My current contract does not expire till 09/09/2024. Wh-a-a-a-at!!.  ...

becon12 by On our wavelength
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Early disconnection - confusion about bill

Can someone explain how this works?My contract ends on 19/07/2024 (£22 p/m).I requested an early termination on 10/05/2024, with 2 months remaining on my contract. 2x £22 = £44.Received bill on 23/05/2024 for £24(?) which I paid. The period was 09/06...

sh11fty by Just joined
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Charged for entering my Pin

I'm new to the way virgin media works but usually quite savvy, however I've just had to complain about a possible glitch on the Tv360 channel interface and I I'm writing this to hopefully stop others getting a excessive bill for something they've not...

Stv700 by Joining in
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cheque from 2017 never refund

Hi,I had contract with virgin back in 2017, when I left my address back in that time I closed my contract with virgin. Recently I had family member visiting our old address and in old letters there was cheque for my refund that I was not informed for...

thomas90 by Joining in
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