Pinned DiscussionsVirgin Media O2 ID Queries Good Morning Everyone, Just to advise, everyone should be able to access their VM account or go through the single sign-on registration process [if they have been presented with that page], as acce...
Recent DiscussionsVAT receipts? I need VAT receipts for my Virgin Media invoices but there doesn't seem to be the functionality in the Billing section of my account to obtain these. I would be grateful for assistance. With than...SolvedContract date not changed when moving I took out a virgin media contract in September 2024, and moved house over the summer keeping Virgin as my phone and broadband supplier, and not changing my plan. Having checked online, my contract ...Paid bill twice Hi, i paid my bill twice this month by accident as I paid though the mobile app and after card verification it timed out. So thought payment failed and went through the process again , when I looked ...Early cancellation fee problem. I was told an early cancellation fee would be waved if I provided certain information before a certain date. I provided the information as requested but have still been charged the early cancellation...Netflix Activation Hi Everyone, I’ve got Netflix free as part of my package but I never received an activation email. I was already a Netflix customer at the time I moved to virgin media. On Sunday I spoke with Virgi...SolvedRemoval of all virgin media equipment outside How do you remove all the VM equipment outside. Do VM do this for you? We can’t find your Virgin Media account. Check the details you’ve entered and try again. I have had Virgin Media internet for almost 2 months now, and have tried to sign up for a Virgin Media account and then going forward the virgin media 02 account. with the information that was emaile...£50 student Just Eat voucher nowhere to be seen Hi, I bought the student virgin media package that came with a £50 Just Eat voucher, but I've received no communication about it at all. Our broadband was installed on October 10th 2025. When will w...Closed my account but virgin not available at my new address Hi, I have recently moved house and wanted to take virgin with me, but this isn't possible. So, I have closed my account Oct 10th and had to send proof of my new address to have the early cancellat...Garden Room I am having garden room built soon and would like to have a tv with my Virgin Media in there. I currently have multi room with two boxes. What is the best way to achieve this please. Thanks in adva...
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